Position Description

Infrastructure Automation Engineer
Work Location Richmond, VA
Job Code 12174
# of openings 1
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As an employee, you make change happen – for our clients, for our company, for your professional growth, for the consumers. We hire the best and brightest, who are driven to create that change. At xScion, you aren’t just another team member,

you’re impactful.  

You’re empowered.

You’re driven.

You’re an xScioneer.


As an Infrastructure Automation Engineer, You Will:

  • Assist with IT operational processes within production control, disaster recovery, and patching, with a strong focus on the implementation of automation orchestration tools.
  • Assist with the implementation of automation orchestration tools.
  • Analyze and understand business and operational processes best practices within the industry standard.
  • Identify and communicate the technical software requirements.
  • Design automated process solutions in accordance with standard design principles and conventions.
  • Configure new automated processes and objects using core workflow principles that are efficient, well structured, maintainable and easy to understand.
  • Develop recommendations that can be leveraged to streamline processes and develop multiple automation recommendations.
  • Work as a self-starter who delivers high quality work and can adapt to new challenges, either on their own or as part of a team.  


To Be Successful, You Need:

  • A good mix of business processes and hands-on IT skills, business thinking and a client focused mindset.
  • Good written skills with the ability to clearly document and explain business processes and automated solution designs.
  • Good communication skills with the ability to present technical details to a non-technical audience.
  • A working knowledge of current business processes and the ability to understand new business processes.
  • Experience working with tools such as BMC Remedy, Kinetic, Ansible and ITSM systems such as CMDBs.
  • The ability to conceptualize automated solutions and understand the prescribed design architecture.
  • An understanding of workflow-based logic and the ability to both understand a business process from a workflow diagram, and to illustrate a written process description as a workflow diagram.
  • The ability to work with a structured and methodical approach, combined with an inquiring mind.
  • An understanding of formal change control procedures and disciplines.
  • An aptitude for problem solving, with the ability to take a logical route to the source of an error.
  • University degree or equivalent experience and minimum 5 years of related work experience.
  • Strong working knowledge of the Service Management core architecture, workflows, API, and ITSM module (Service Catalog, Change, Incident, Problem, Asset, CMDB, and Knowledge).


Bonus Points if you have:

  • Master’s degree in Computer Science or related field
  • Experience in working with data center operations specifically
  • Experience working within a larger financial institution
  • Advanced ITIL or ISO 20000 certifications
  • Experience developing CMDB solutions, including definition of CI’s
  • Experience in leading larger process improvement projects


Why xScion?

  • We have an amazing culture – We were named ‘Best Places to Work in Virginia' 5 years in a row (2016, 2017, 2018, 2019 & 2020).
  • We are poised for rapid growth – We are on the cutting edge of digital transformation in healthcare, non-profit, and finance and continuously welcoming new clients to the xScion family.
  • We believe in your continuous development – We invest in our teams’ development, paying for certifications and trainings to improve their skills because we are committed to collectively being the best at what we do.
  • We want you to make an impact in whatever you do - Our people have the opportunity to be the big fish in a smaller pond.
  • You’ll work with the best – We hire great people. Period.
  • And because we truly care about you and our clients - We are run by real people for real people, creating flexibility, balance, respect and fun in the workplace.
  • Great Benefits: medical, dental, 401k match, Flexible Spending and more, but we also have unique perks such as 26 days off a year (including your birthday!), company events, games, and many other things that inspire balance and flexibility.


We’re Transforming Businesses:

xScion is a Virginia-based, Woman-Owned company. We help companies modernize their IT and business operations. Our team helps leading Healthcare, Association and Financial Services companies improve their business processes through innovative solutions including Agile Transformation, Data Services and Enterprise Automation.


Want to Learn More about xScion? 

Check us at out on www.xscion.com or socially at LinkedInTwitter and Glassdoor.

At xScion, we celebrate diversity in all forms.  xScion is an Equal Opportunity Employer- Females/Minorities/Protected Veterans/Individuals with Disabilities.



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