Position Description

Part-Time Sales Associate
Location WA - Seattle University Village
Company Joie
Job Category Retail Stores
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The sales associate is responsible for generating sales and building customer relationships in our retail stores. Associates must demonstrate high degrees of proficiency to build their client base, interact with the customers and identify their needs to maximize their sales opportunities. They will be responsible for continuing the client contact beyond the initial sale.  Sales associates will also be responsible for maintaining merchandise and store appearance, as well as meeting and exceeding established sales goals.

 

Key Responsibilities:

 

Item

% of Time

 

Duties

1.

40%

  • Builds lasting relationships and builds customer loyalty
  • Manages multiple customers maintaining consistent communication with the sales supervisor and other associates
  • Uses selling techniques such as; actively listening, asking open-ended questions, suggestive selling and closing the sale to build customer wardrobes

2.

40%

  • Drives results by contributing to store operations
  • Quickly recognizes problems and raises concerns
  • Supports business by meeting key performance indicators (KPIs)

3.

15%

  • Reflects the brand style, key looks and dress code
  • Consistently up-to-date on the latest product knowledge and key looks
  • Takes pride in personal contribution and knows personal performance
  • Maintains store presentation to ensure the selling environment is customer-ready
  • Understands and embraces our Company Values

4.

5%

  • Follows the retail Holiday guidelines and blackout dates
  • Ability to adjust job responsibilities based on changing business needs

 

Key Stakeholders:

Director of Stores & District Manager, All store level staff, HR and Retail Operation teams.

 

Required Skills:

  1. A proactive, flexible and adaptable individual
  2. A strong and effective communicator
  3. An action-oriented mind set with a willingness to take initiative
  4. Displays flexibility and a enthusiasm to meet business needs
  5. Displays a customer focus through engagement with clients
  6. Effectively manages time and remains focused on completing tasks efficiently
  7. Is self-developing and approachable
  8. Values teamwork and collaboration

 

Physical Attributes:

  • Must be able to stand for long periods of time

  • Must be able to reach overhead

  • Must be able to pick up 30-50lbs

  • Must be able to climb a ladder or stepstool

 

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