Position Description

Customer Service Representative
Location Remote
Job Code 50
# of openings 1
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Pay Rate: $10.50 per hour

Independent Contractor role

Hours (all times eastern) - 3 hours per day.   9 a.m. - 11 a.m. and Noon to 1 daily, M-F 

Skills: incoming phone call handling, incoming email replies, chats, and text/SMS. (Most of the work is email replies so good grammar and email writing skills are very important.)

Software: Zendesk and Slack

Reporting to: Amanda Haroldson

Nice to have: a passion for babies or at least experience as a parent. Both clients are in the direct-to-consumer baby industry. You'll be supporting Mom's and Dad's with babies and toddlers.

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Yes, you can work with other DI programs in addition to these hours.


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