Customer Service Representative
Pay Rate: $10.50 per hour
Independent Contractor role
Hours (all times eastern) - 3 hours per day. 9 a.m. - 11 a.m. and Noon to 1 daily, M-F
Skills: incoming phone call handling, incoming email replies, chats, and text/SMS. (Most of the work is email replies so good grammar and email writing skills are very important.)
Software: Zendesk and Slack
Reporting to: Amanda Haroldson
Nice to have: a passion for babies or at least experience as a parent. Both clients are in the direct-to-consumer baby industry. You'll be supporting Mom's and Dad's with babies and toddlers.
Yes, you can work with other DI programs in addition to these hours.