Field Service Lead

Location: Afghanistan
Job Code: 1354
# of Openings: 1

Description

MTEQ is a lead sensor system integrator focused on providing advanced sensor technology to address C4ISR mission requirements. MTEQ provides a broad range of technical support across two divisions. Our Technical Services Division provides research, development, analysis and field service support to advance the architecting and fielding of advanced sensor systems for ISR and Force Protection missions. Our System Division provides the engineering design, development of complete and integrated solutions from hardware to software for sensors, systems and command and control architecture.

 

ESSENTIAL JOB FUNCTIONS AND ESSENTIAL JOB DUTIES:

MTEQ is seeking a Field Service Lead (FSL) with extensive leadership experience in integrated EO/IR programs and strong communication skills to join our team of well qualified, diverse individuals in Afghanistan.

 

Field Service Lead Duties:

  • Lead a team of ~10 field service representatives/engineers (Field Service Team) in a forward deployed military location providing 24/7/365 operational support

  • Collect/report on performance metrics, prioritize work and resources, and ensure that the team is communicating effectively

  • Serve as the communication point of contact for the Field Service Team

  • Maintain regular communication with customer POC and program management team

  • Present technology capabilities during VIP tours/demonstrations

  • Coordinate with OCONUS external entities (tours, meetings, logistics)

  • Manage various site preparation projects in support of technology deployment

  • Oversee installation, operation, and sustainment of the system

  • Assist and support troubleshooting, installation, maintenance and repair on designated equipment

  • Assist and support preventative maintenance and field modifications

  • Write regular status summaries (SITREP) in an on-time/complete/clear/concise document

  • Continuously improve processes to drive efficiency

 PREFERRED REQUIREMENTS:

  • Must be able to fulfill all deployment requirements for Combat Readiness Center (CRC) travel to OCONUS government sites.

  • Minimum 10 years of experience relevant to deploying, maintaining and training on integrated EO/IR sensor systems

  • 5-8+ years of deployed experience

  • Experience leading field service teams

  • Excellent verbal/written/presentation communication skills

  • Ability to interface and communicate with senior military/government personnel (face to face and virtually)

  • Understanding of relevant DoD stakeholder organizations

SECURITY CLEARANCE:

Active Security Clearance REQUIRED – Secret level or above

PRIMARY LOCATION: Afghanistan

SCHEDULE: Full time                

 

ACCESSIBILITY/ACCOMMODATION:

If because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process please send an e-mail to staffing@mteq.com or call (540) 658-2720 Opt 4 and let us know the nature of your request and your contact information.

MTEQ is an Equal Opportunity/Affirmative Action Employer 

Minorities/Women/Veterans/Disabled





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