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Brown and Caldwell is the largest engineering firm of its kind—solely focused on the U.S. environmental sector. With offices throughout the country, we have opportunities nationwide to work on some of our most exciting environmental projects.

Client Services Manager Assistant

Work Location: Walnut Creek, California
ID: 3262
Job Type: Full Time
Travel: 10%

For more than 70 years, Brown and Caldwell has been creating leading-edge environmental solutions for public agencies and private industry. We strive to be the environmental company of choice—to our clients, who benefit from our passion for delivering exceptional quality, and to our employees, present and future, who share our commitment to client service, collaboration and innovation. Join us, and you will find a home where you can do your best work, reach new levels of expertise and enjoy exceptional development opportunities. As a privately held firm with over 1,500 employee-owners in 50+ offices nationwide, the opportunity awaits for you to advance.


Our Walnut Creek office Client Service Manager (CSM) Group has an exciting opportunity for a full-time administrative coordinator to join our growth-orientated professional engineering and environmental consulting office.  We are seeking a positive, motivated person who enjoys multi-tasking and learning on the job.  The position provides a variety of clerical, administrative, and project support functions as outlined below. 

Job Expectations:   

Provide clerical and administrative support to the Client Service Managers. Perform assignments of confidential nature.  Requires use of technical and business vocabulary and detailed knowledge of organization operations, procedures and staff.  Organizational and coordinator skills essential and must be very detailed orientated. 

  • Assist Client Service Managers in all aspects of client service related function to include but not limited to the following.
    • Perform assignments of confidential nature
    • Assist with maintaining WorkSmart data base (project and pursuit data base)
    • Perform client research by phone or web search
    • Assist CSM with meeting arrangements and meal reservations
    • Assist CSM with document production needs, computer data entry, and power point preparation
    • Track client board meetings agenda, maintain key client board meeting schedule and coordinate CSM attendance at key meetings
    • Assist in conference coordination
    • Event planning for clients
    • Assist in meeting and trainings preparation
    • Register and request check requests for upcoming events BC is attending

Transcribe and type complex correspondences, memos, and reports on a word processing system from a variety of input sources (Microsoft Word, Excel, PowerPoint, etc.).  Produce a wide range of documents and format variations through a complete knowledge of all aspects of the word processing capabilities.  Work independently, proofread own work and exercise judgement in determining letter and report formats.  Learn and be familiar with business terminology and company practices.  Responsible for the accuracy and completeness of documents produced.  Must have a good knowledge of grammar, spelling, and punctuation

Desired Skills and Experience:

  • BA/BS education preferred or equivalent work experience (4+ years’ work experience)
  • Minimum of two years’ experience in formatting and production of reports, proposals, and other miscellaneous documents required.
  • Proficient with MS Word, Excel, PowerPoint, Adobe and Outlook software and ability to learn new software as it becomes available required.
  • Ability to work independently, establish priorities, exercise judgement, and meet deadlines required.
  • Ability to prioritize and handle multiple tasks and various managers in a fast-paced environment.
  • Available to work Monday through Friday, 8:00 a.m. – 5:00 p.m. required.
  • Experience in an engineering, environmental, or construction industry a plus.
  • Good driving record and valid driver’s license required.

Join, Grow, Have Fun

We’re growing and having fun while doing it. Brown and Caldwell provides a comprehensive benefits program and a culture that promotes employee performance and success. We recognize that you are looking for a career path with opportunities to grow personally and professionally. We have a strong focus on employee development and offer defined advancement through our Career Path Framework; tuition reimbursement; honorariums for papers and presentation as well as project management training (BC is a PMI Registered Education Provider). Our work environment promotes a flexible and collaborative culture, an extensive knowledge-sharing infrastructure and more. Our values of working hard and with integrity combined with learning, growing and having fun make Brown and Caldwell your employer of choice.

This position is subject to a pre-employment background check and a pre-employment drug test.

Brown and Caldwell is proud to be an EEO/AAP Employer-Minorities/Women/Disabled/Protected Veterans are encouraged to apply.  

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