Health disparities among New Yorkers are large, persistent and increasing. Public Health Solutions (PHS) exists to change that trajectory, and support vulnerable New York City families in achieving optimal health and building pathways to reach their potential.
As the largest public health nonprofit serving New York City, we improve health outcomes and help communities thrive by providing services directly to vulnerable low-income families, supporting community-based organizations through our long-standing public-private partnerships, and bridging the gap between healthcare and community services. We focus on a wide range of public health issues including food and nutrition, health insurance, maternal and child health, sexual and reproductive health, tobacco control, and HIV/AIDS. To learn more about our work, please visit healthsolutions.org.
PHS is hiring a Complex Care Coach (CCC) to support an exciting project, WholeYou, launching Summer 2020 in partnership with a local managed care organization. The Complex Care Coach will be responsible for meaningfully connecting high-need people living with HIV and AIDS (PLWHA) to clinical and community support services across New York City using an online referral technology platform. The CCC will be responsible for screening and assessing high-risk managed-care members to identify appropriate resources and follow up with individuals for three to six months of engagement to ensure access to effective care and community resources. The Coach may also assist the PHS program team with data collection to understand the demographics and risk stratification of persons screened, referred, and engaged in services throughout the program.
This work will be done over the phone.
The CCC will work under the supervision of the Director Healthcare-Community Partnerships and work closely with other members of the Healthcare Community Partnerships team and possible interaction with other teams within PHS’ Neighborhood Health Division as needed.
Specifically, the Complex Care Coach (CCC) will:
PHS is proud to be an equal opportunity employer and encourages applications from women, people of color, persons with disabilities, lesbian, gay, bisexual and transgender individuals, and veterans