If you're motivated to provide only the best in customer service, have a background in customer sales and are looking to expand your career, then we encourage you to join the JTV Leadership Team!
Customer Care Sales Supervisor
Maximize exceptional customer service through outstanding leadership, process improvement, and proactively responding to employees, customers and other business needs. Provide excellent service internally and externally. Motivate, guide, and direct your team as needed to maximize levels of sales, productivity, utilizing all relevant information to ensure they are current on necessary information. Evaluate and develop needed skill set improvement on a continuous basis. Maintain positive, consistent and effective communication. Consistent enforcement of company and departmental standards and support HR policies/procedures. Adherence to the Attendance Policy
Primary Activities and Responsibilities:
Casual working environment
Outstanding employee benefit program with medical, dental and vision coverage available
401(k) matching contributions
Generous personal/vacation accrual policy
Great employee discount program through local vendors
Exceptional employee discount on JTV product
24-hour private Fitness Center for all JTV employees and their immediate family
On-site Medical Center
Our employee park features a Walking Trail, Frisbee Golf, Volleyball and MORE!
Jewelry Television® (JTV) is one of the leading retailers of jewelry and gemstones in the United States. Privately-held with a proven 24-year history, JTV leverages an omni-digital strategy designed to elevate the customer experience through holistic, digitally-driven touch points, including broadcasting live programming 24 hours a day, seven days a week to 86 million U.S. households, an industry leading mobile optimized e-commerce platform, and a robust social media presence. As part of its commitment to the development and distribution of educational content and consumer satisfaction the company employs numerous Graduate Gemologists and Accredited Jewelry Professionals. The company’s website, JTV.com, is one of the largest jewelry e-commerce websites in the country according to Internet Retailer’s Top 500 list for 2015. #CB