Position Description

Director of Gemstone Advancement and Education
Location JTV Knoxville - Parkside
Job Code 136
# of openings 1
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Director of Gemstone Advancement and Education




Jewelry Television® (JTV) is one of the leading retailers of jewelry and gemstones in the United States. Privately-held with a proven 24-year history, JTV leverages an omni-digital strategy designed to elevate the customer experience through holistic, digitally-driven touch points, including broadcasting live programming 24 hours a day, seven days a week to 86 million U.S. households, an industry leading mobile optimized e-commerce platform, and a robust social media presence. As part of its commitment to the development and distribution of educational content and consumer satisfaction the company employs numerous Graduate Gemologists and Accredited Jewelry Professionals. The company’s website, JTV.com, is one of the largest jewelry e-commerce websites in the country according to Internet Retailer’s Top 500 list for 2015.


The Director of Gemstone Advancement and Education will create custom gemstone education and training programs, conduct labs and classes and mentor JTV employees related to their areas of the business.  Gemstone education and training will not only focus on JTV employees but also on areas of opportunity to educate and entertain our customers and potential customers on what JTV has to offer in the world of Gemstones.


Responsibilities and Accountabilities (summary)


The Director will be responsible for advancement of gemstone knowledge for employees, supporting practical application of knowledge internally, as well as fostering and supporting relationships within the Gemstone Industry.

As a company who wants to entertain as well educate, the position will need to support the creation of content information for broadcast, expand our gemopedia content, provide materials for our learning library and contribute to innovation in these aspects.   It will be necessary to direct the curation of gem materials for the company and assist in the selection of laboratory equipment. 

A critical component of the position will be to publish industry pertinent articles, write and manage blogs and other social media interactions and provide exciting verbal and written story content related to JTV’s vast gemstone inventory.


Educational Requirements, Skills, Experience and Qualifications (summary)

The ideal candidate will possess the following:


Attainment of one or more of the following academic and/or professional recognitions:

  • Master of Science, Geoscience, Mineralogy or allied course of academic study at an accredited U.S. university
  • Graduate Gemologist (GG), Gemological Institute of America
  • Fellow (FGA), Gemmological Association of Great Britain

Public speaking experience and excellent communication skills relevant to the explanation and teaching of gemological science, especially instructional experience as a teacher, lecturer, or training specialist with a recognized gemological organization (GIA or Gem-A) or accredited U.S. university, in gemology, mineralogy, geoscience or allied fields.


Writing experience and proven ability to publish scholarly work, including the ability to organize and communicate thoughts, research a subject thoroughly, apply scientific methods to test hypotheses with rigor, and document results to the highest academic standards.


Ability to conduct classes, labs, seminars and workshops, both in a classroom style and for deployment online.


Proficiency in the use of gemological microscopes and all relevant lighting techniques, immersion cell microscopy, photomicroscopy and specimen examination.


Experience and proficiency in the use of Microsoft Office and at least one photographic image manipulation software and web browsers.


Willingness to travel for professional development, to conduct field work and maintain awareness of industry developments.


Interpersonal skills, ability to mentor, and willingness to act as a team leader or subordinate; organizational skills and maintenance of files and record keeping.

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