Position Description

Residential Program Director 2
Location Saugus
Schedule Monday-Friday 9am-5pm (40 hours)
Job Code 348-202
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Bridgewell strengthens communities by providing an unmatched range of social and human services that empower people with disabilities and other life challenges to live safe, self-directed and productive lives. Bridgewell delivers support through community housing, day programs, outpatient treatment, recovery services, education and employment training. We’re committed to helping people in need, from those with autism to people with substance use disorders, become engaged members of their communities. Bridgewell is also the industry leader in developing innovative offerings in response to unmet or emerging needs.

The Position: We’re looking for a full-time Residential Program Director 2. You will oversee the daily operation of a residential home and people with disabilities. Your responsibilities include the hiring, training and supervision of staff and the monitoring of the medical and clinical needs of the people we serve.

Hours: Typically Monday through Friday 9am-5pm (40hrs/week), although some programs do require Tuesdays through Saturdays, 9am-5pm (40hrs/week)

Essential Duties and Responsibilities:

  • Recruit, train and supervise staff to ensure that performance standards are upheld and that all people are working in accordance with agency requirements, mission, goals and principles.
  • Provide leadership to all staff by creating a positive work climate and a cohesive team environment.
  • Promote the professional growth of all staff through coaching, mentoring and continuous training.
  • Ensure ongoing systems for measuring quality of services and compliance with DDS regulations, QUEST and Bridgewell policies and procedures.
  • Ensure that services are maintained according to DDS, CARF and all applicable regulatory standards.
  • Create opportunities and provide support to individuals in making decisions to develop their skills and foster independence.
  • Foster positive relationships with guardians and family members where indicated.
  • Oversee all medical, clinical, and financial needs of the individuals by identifying needs and securing appropriate services as needed.
  • Transport people as needed to and from medical, recreational and other activities outside the program.
  • Ensure compliance with program budgets through consistent monitoring of financial analysis and various reports.
  • Build and maintain positive relationship with funding sources, community groups, families, and other service providers.
  • Provide coverage to individuals as needed.
  • Participate in after hours on-call rotation.
  • Maintain core training certifications and MAP certification.


Required Education/Experience:

  • Bachelor’s degree in related field.
  • A minimum of 2 years of experience working with people with developmental or psychiatric disabilities, one of which is in a supervisory capacity.
  • Must have a valid Driver's license
  • Requires acceptable CORI results according to Bridgewell policy.


Bridgewell Offers:

  • Excellent health benefits-medical, dental, vision. We believe our benefits package is one of the most competitive.
  • Generous paid time off—includes your birthday (that's right, we even give you birthday off!)
  • Collaborative work environment that values new insight and personal contributions
  • With over one hundred programs in the North Shore, Lowell and Merrimack Valley we provide excellent opportunities for training and development
  • Additional compensation for on-call rotations
  • Opportunities for professional development and growth


Why Should You Apply: If top benefits alone don't sway you, then our compassionate and collaborative work environment should! Bridgewell is committed to training and developing staff and provides the opportunities for you to have a positive impact in the work you do.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Requires acceptable CORI results according to Bridgewell policy.

Bridgewell is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will
receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.



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Bridgewell is an EOE/m/f/vets/disabled.