Inspired by Care

Since 1992, Omnicell (NASDAQ: OMCL) has been inspired to create safer and more efficient ways to manage medications and supplies across all care settings. As a leader in medication and supply dispensing automation, central pharmacy automation, IV robotics, analytics software, and medication adherence and packaging systems, Omnicell is focused on improving care across the entire healthcare continuum—from the acute care hospital setting, to post-acute skilled nursing and long-term care facilities, to the patient’s home.

Over 4,000 customers worldwide use Omnicell® automation and analytics solutions to increase operational efficiency, reduce medication errors, deliver actionable intelligence and improve patient safety.

Omnicell’s innovative medication adherence solutions, used by over 32,000 institutional and retail pharmacies in North America and the United Kingdom, are designed to improve patient adherence to prescriptions, helping to reduce costly hospital readmissions.

Recent Omnicell acquisitions, including Ateb, add distinct capabilities, particularly in central pharmacy, IV robotics, and pharmacy software, creating the broadest medication management product portfolio in the industry.

Area Account Executive


Account Area Executive

The Account Executive position will focus on developing long-term relationships within the portfolio of assigned customers, and building relationships with key business executives and stakeholders within each customer. The AAE will be responsible for increasing the portfolio footprint and market share within his/her assigned account base and achieving annual quota targets.  Accounts will include new business targets, existing business, and support for strategic health system activities. Additionally, the position will require the ability to analyze operations, organizational challenges, and connect those needs with Omnicell solutions and services.  This role will work closely with other sales team members, as well as Clinical consultants and internal support resources.  Normal interactions will be with C-level executives and Directors at current and potential customers to ensure the highest levels of growth and customer satisfaction with our products and services.

Key Responsibilities :

  • Demonstrate an understanding of the industry drivers and trends that are impacting our customers and driving their business
  • Identify opportunities for cross-selling new products across Omnicell, selling add-on and replacement solutions, and lay the foundation for customer success.
  • Meets assigned goals for quota attainment, account strategy development, revenue retention and growth and reference ability in assigned accounts
  • Develop account specific business plans, execute against them and provide routine business updates.
  • Proactively lead a collaborative strategic account planning process that develops mutual performance objectives, implementation targets, and critical milestones with customers
  • Conduct presentations, demonstrations, and corporate site visits.
  • Support the health systems’ sales organization strategies; complete local site walk-through, provide product demonstrations, and serve as a key member of the health system account team
  • Act as both the internal and external customer liaison, serving as the customer sponsor, including monitoring and supporting all activity through the appropriate part of our organization and escalating customer issues quickly if problems are not being addressed sufficiently
  • Develop and maintain relationships with senior level executives at assigned accounts to identify opportunities, develop alliances and ensure customer needs are met.
  • Raise awareness of Omnicell solutions and effectively communicating Omnicell business strategy and value propositions within the customer at multiple levels throughout the organization.
  • Present educational information and contract proposals to assigned accounts.
  • Negotiate and execute contract strategies as needed.
  • Work with internal teams (Sales Support, Marketing, Operations, IT, Finance, Technical Support) to assist in understanding and meeting customer requirements. Provide direction and coordinate activities to support customer needs. Research, develop and communicate corrective actions needed to resolve problems. Set appropriate expectations with internal teams. Negotiate timelines and ensure that all deadlines are achieved.

Required Knowledge and Skills:

  • Demonstrated advanced knowledge and experience with acute care hospitals and health systems
  • Proven ability to develop account level strategic and tactical plans, successfully executing against measurable metrics.
  • Proven high level of financial acumen and negotiations skills.
  • Proven success in generating and negotiating hospital contracts.
  • Demonstrated leadership ability with a focus on influence, impact and leading without formal lines of authority.
  • Willingness to work independently in a fast-paced environment, with the ability to multi-task and self-prioritize workload.

Basic Qualifications:

  • 4-year degree in business or related field or equivalent experience
  • 3+ Years in Capital Equipment, Healthcare Sales Environment or successful completion of Omnicell’s Field Development certification program.

Preferred Skills:

  • Complex Sales Process Knowledge (Miller Heiman, Challenger)
  • Knowledge of relevant products / services / solution offering categories in a technology company preferred
  • Strong negotiation, conflict management & customer service experience; experience with being the Issue Resolution Liaison for the customer

Specialized Knowledge/Skills

  • Proficiency in MS office
  • CRM SalesForce

Working Conditions: 

  • Independent
  • Travel required _50_%
  • Physical Requirements – Sitting, standing, walking, and using a keyboard.  May also be required to lift demo equipment as needed during trade show events.  

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Omnicell will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

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