Inspired by Care

Since 1992, Omnicell (NASDAQ: OMCL) has been inspired to create safer and more efficient ways to manage medications and supplies across all care settings. As a leader in medication and supply dispensing automation, central pharmacy automation, IV robotics, analytics software, and medication adherence and packaging systems, Omnicell is focused on improving care across the entire healthcare continuum—from the acute care hospital setting, to post-acute skilled nursing and long-term care facilities, to the patient’s home.

Over 4,000 customers worldwide use Omnicell® automation and analytics solutions to increase operational efficiency, reduce medication errors, deliver actionable intelligence and improve patient safety.

Omnicell’s innovative medication adherence solutions, used by over 32,000 institutional and retail pharmacies in North America and the United Kingdom, are designed to improve patient adherence to prescriptions, helping to reduce costly hospital readmissions.

Recent Omnicell acquisitions, including Ateb, add distinct capabilities, particularly in central pharmacy, IV robotics, and pharmacy software, creating the broadest medication management product portfolio in the industry.

IT Engineer


IT Quality Engineer 

The hardware infrastructure engineer is responsible for the computer systems and parts of the periphery that drive our robotic dispensing systems. The engineer assures the quality of the computer systems that leave the factory, trouble-shoots hardware-infrastructure issues at customer sites, and supports the engineering and production teams by assessing new customer-facing hardware technologies

Essential Functions:

In order to work effectively as an IT Quality Engineer, the position is expected to:

  • Install computer images at machines scheduled to be installed at customer sites
  • Provide technical direction to our helpdesk team for remote troubleshoot & repair of computer equipment
  • Determines specifications and identifies suppliers for computers and accessories, including servers, routers, switches, COM ports and drivers
  • Test and verify various hardware and peripherals
  • Build new computer systems
  • Ability to work under pressure and to adapt to a rapidly changing environment
  • Selecting hardware and materials and making recommendations on modifications and additions
  • Staying current on advances in computer technology
  • Building, testing and modifying prototypes of new products

Required Knowledge and Skills:

The successful candidate will have the following skills:

  • Degree in a related technical field such as information technology and computer architecture.
  • Ability to support users in a clear, respectful manner both over the phone and in person  in both English and German
  • Ability to communicate clearly, both verbally and in writing, with non-technical users in both English and German
  • Excellent customer service and interpersonal skills
  • Significant knowledge in Microsoft (MS) Windows (XP, Vista, 7, 8.1, 10) MS Office (2010 and 2013) Active Directory, Exchange/Outlook and other MS products.
  • Experience with LAN/WAN TCP/IP networks, and Cisco VPN.

Preferred Knowledge and Skills:

  • Experience providing technical support to remote user populations
  • Ability to resolve office application problems, handle virus situations, and troubleshoot and
    maintain software and hardware

Work Conditions:

  • Standard work hours with occasional overtime.
  • Works with others most of the time.
  • Some lifting and bending under desks required

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Omnicell will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

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