Omnicell Careers


Inspired by Care

Since 1992, Omnicell (NASDAQ: OMCL) has been inspired to create safer and more efficient ways to manage medications and supplies across all care settings. As a leader in medication and supply dispensing automation, central pharmacy automation, IV robotics, analytics software, and medication adherence and packaging systems, Omnicell is focused on improving care across the entire healthcare continuum—from the acute care hospital setting, to post-acute skilled nursing and long-term care facilities, to the patient’s home.

Over 4,000 customers worldwide use Omnicell® automation and analytics solutions to increase operational efficiency, reduce medication errors, deliver actionable intelligence and improve patient safety.

Omnicell’s innovative medication adherence solutions, used by over 32,000 institutional and retail pharmacies in North America and the United Kingdom, are designed to improve patient adherence to prescriptions, helping to reduce costly hospital readmissions.

Recent Omnicell acquisitions, including Ateb, add distinct capabilities, particularly in central pharmacy, IV robotics, and pharmacy software, creating the broadest medication management product portfolio in the industry.

Associate Business Analyst, Field Support


Associate Business Analyst, Field Support

The Associate Business Analyst in the Field Support Department conducts data analysis, performs decision support, and creates, maintains, and optimizes systems and tools that support the operation.  The person in this position will mine data to identify and analyze trends and conditions that open opportunities for improvements. Perform ad-hoc queries, data extracts, and data analysis to produce actionable information around key decision making and will also be accountable for managing systems and tools to make data more accessible.


  • Perform data analysis on data related to Omnicell and MTS Sales Operations, Field Operations Support and Customer Service. Find hidden trends and relationships in the data.
  • Responsible for delivering insights, findings, and analysis based solution options. Effectively communicate logic, key assumptions and technical processes supporting the analytic solutions.
  • Responsible for maintenance and optimization of tools that support the operations.
  • Collaborate closely with department managers to provide business decision support and analytics to appropriate levels.
  • Act as subject matter expert and advisor on the topic of analytical tools, enterprise data systems and/or analytical methodologies for the department.
  • Build processes and tools to make data more accessible.
  • Identify data source deficiencies among company data and suggests a path to resolve.
  • Collaborate with colleagues and counterparts within business and information technology to formulate ideas for analytics collaboration.
  • Responsible for managing external vendors and collaborate with IT to manage Omnicell systems and tools that collect and store customer service data.
  • As a part of the Field Support staff the Associate Business Analyst must participate in revenue forecast process, order/RMA requests, ad-hoc requests from field personnel.

Knowledge and Skills:

  • Excellent problem solving and analytical skills.
  • Advanced Excel Skills (for example: Ability to perform lookups and use pivot tables, use AVERAGE function, merge and center cells, print centered page)
  • Advanced level skill in Microsoft Access (for example: Ability to modify default field properties, create a sub-form, add control button, modify query criteria and query totals, use conditional formatting and/or view data relationships)
  • Understanding of SAP system capabilities

Basic Qualification:

  • Bachelor’s Degree
  • At least 2 years work experience in one or more of the following:
    • Data extraction, data mining, data acquisition, and data profiling.
    • MS Excel and MS Access
    • Analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions.
    • Diagnosing, isolating, and resolving complex issues and recommending and implementing strategies to resolve problems
    • Performing data analysis and data management activities.

Preferred Qualifications

  • Advanced level skill in analytic tools such as Tableau, Business Objects, JMP, SAS.
  • Experience with system administration (, SharePoint, Wikis, and other collaboration tools)
  • Knowledge of statistical concepts.
  • Knowledge of advanced statistical concepts and data mining techniques such as: logistic and linear regression, segmentation techniques, optimization and time-series forecasting.
  • Six Sigma Greenbelt/Blackbelt Certification
  • Experience developing and delivering presentations to various audience levels within an organization
  • Call center SW/systems experience

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Omnicell will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

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