Inspired by Care
Since 1992, Omnicell (NASDAQ: OMCL) has been inspired to create safer and more efficient ways to manage medications and supplies across all care settings. As a leader in medication and supply dispensing automation, central pharmacy automation, IV robotics, analytics software, and medication adherence and packaging systems, Omnicell is focused on improving care across the entire healthcare continuum—from the acute care hospital setting, to post-acute skilled nursing and long-term care facilities, to the patient’s home.
Over 4,000 customers worldwide use Omnicell® automation and analytics solutions to increase operational efficiency, reduce medication errors, deliver actionable intelligence and improve patient safety.
Omnicell’s innovative medication adherence solutions, used by over 32,000 institutional and retail pharmacies in North America and the United Kingdom, are designed to improve patient adherence to prescriptions, helping to reduce costly hospital readmissions.
Recent Omnicell acquisitions, including Ateb, add distinct capabilities, particularly in central pharmacy, IV robotics, and pharmacy software, creating the broadest medication management product portfolio in the industry.
IV Operations Distributor Coordinator
IV Operations Distributor Coordinator
This role will be remotely based either in Belgium or Netherlands.
- Maintain and demonstrate strong IV product knowledge and keep abreast of trends within the IV market.
- Ensure international IV distributors/customer satisfaction across the international distributors/customer base.
- Promote organization and facilitate the definition of project scope, goals, resource requirements and deliverables.
- Work collaboratively with Operations, Quality and R&D departments.
Below are some key objectives of the role.
Know the distributors/customer, and educate internal employees about the distributors/customer, advocate on distributors/customer’ behalf to make sure their needs are understood and addressed appropriately.
Monitor distributors/customers’ support activity in order to proactively get ahead of issues and help drive distributors/customer adoption, satisfaction, and loyalty. Check customer/distributor adherence to Omnicell Quality standards in terms of installation and service documents and procedures.
Establish routine communication with distributors/customer, Support and Account teams to develop and execute strategies to better meet distributors/customer expectations and to ensure collaboration & teamwork across departments.
KEY RESPONSIBILITIES :
MINIMUM JOB REQUIREMENTS :
Candidates must have outstanding customer management skills, excellent listening skills, able to manage time in a demanding and pressurised environment, comfortable with multi-tasking and be multidisciplinary. Possess strong problem solving skills and the ability to successfully navigate ambiguity in a less structured environment to deliver superior results on the customer’s behalf while supporting the success of the business.
Education / Training:
Specialized Knowledge / Skills:
Preferred Candidates should possess:
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.
Omnicell will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
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