Omnicell Careers


Inspired by Care

Since 1992, Omnicell (NASDAQ: OMCL) has been inspired to create safer and more efficient ways to manage medications and supplies across all care settings. As a leader in medication and supply dispensing automation, central pharmacy automation, IV robotics, analytics software, and medication adherence and packaging systems, Omnicell is focused on improving care across the entire healthcare continuum—from the acute care hospital setting, to post-acute skilled nursing and long-term care facilities, to the patient’s home.

Over 4,000 customers worldwide use Omnicell® automation and analytics solutions to increase operational efficiency, reduce medication errors, deliver actionable intelligence and improve patient safety.

Omnicell’s innovative medication adherence solutions, used by over 32,000 institutional and retail pharmacies in North America and the United Kingdom, are designed to improve patient adherence to prescriptions, helping to reduce costly hospital readmissions.

Recent Omnicell acquisitions, including Ateb, add distinct capabilities, particularly in central pharmacy, IV robotics, and pharmacy software, creating the broadest medication management product portfolio in the industry.

Inside Sales Representative


Inside Sales Representative:


This field sales development role involves working closely with Field Sales, Sales Leadership, Marketing, Pricing Analysts, Legal, Customer Service and Technical Support.  Develop and manage assigned account relationships through both direct customer interaction and collaborating with field sales counterparts. Responsible for expanding current customer business by executing our sales processes and methodology including business planning, consultative discovery, building a business case to gain executive support, develop deal strategy options, negotiating contracts, and closing sales opportunities that result in profitable business. Support field sales organization by identifying opportunities, growing deals to maximize profit, and developing the strategy to create a customer compelling event.  This role is also responsible for providing pricing, contract, and sales operations support to field sales.  Through learning & development, customer observations, and self-study develop acumen surrounding healthcare industry, institutional pharmacy, retail pharmacy, Omnicell Products, Sales Skills, and Strategic Sales Process. This role is developed for future field sales positions. Performance is measured through annual, quarterly, monthly quota objectives and business aligned objectives.


Field Sales Effectiveness  (Account Planning, Research, Pricing Strategy, Contract Support)


Direct Selling (New Account Development, Competitive Conversions, Business Retention, and Upgrades to Current Customer Base)


Other (Forecast Reviews,  Learning & Development,  Metrics)



  • Develop Joint business plans that address both annual and 3-5 year strategic initiatives.
  • Provide proposal pricing, contract, and sales operations support to field sales by developing acumen of internal Finance, Legal, Customer Service, Marketing, and Operations processes.
  • Create and develop opportunities that combined with field sales team will be presented to the customer.
  • Collect and analyze customer revenue expectations and advise the field sales team about deal pricing strategies.
  • Develop the internal business case to gain approvals for deal strategy.
  • Collaborate with Pricing Analysts on deal structuring, pricing adherence, and strategic positioning.
  • Package together options for customers to create an incentive for them to replace their current technology with new.
  • Utilizing a consultative approach, generate new business opportunities through outbound calls to Institutional and Retail Pharmacy leadership, presenting the scalable breadth of Omnicell products and services.
  • Conduct discovery conversations to focus on generating opportunities to qualify all targets for one or more of Omnicell’s solutions.
  • Further cultivate strategic customer relationships through phone, email and occasional face-to-face contact with key opportunities, partnering with field sales as appropriate.
  • Research, prepare, and present selling/customer focused presentations.
  • Understand how an institutional or retail pharmacy is organized and managed through participating in occasional on-site meetings and workflow assessments with field sales representative.
  • Forecast business accurately on a monthly, quarterly and annual basis.
  • Participate in corporate priority initiatives and process improvement projects.
  • Participate and achieve at a high level in all sales skills, business acumen, and product training.
  • Utilize Omnicell’s SAP software platform and other necessary tools for accurate and detailed data capture and metrics.
  • Tradeshow planning meetings and occasional attendance. 
  • Achieve monthly, quarterly, and annual quotas through lead capture and direct selling processes.  


Specialized Knowledge/Skills

  • Demonstrated problem-solving skills and the ability to think strategically.
  • High level of organization skills and self-starter mentality to continually drive value and professional development. 
  • Proficient at executing multiple concurrent/competing priorities.
  • Strong Financial and Business Acumen.
  • Effective at resource utilization and high level of attention to detail.
  • SAP
  • Excellent interpersonal communication with strong presentation skills.
  • Ability to collaborate productively with colleagues at all levels of the organization.
  • Customer service driven, responsive to both internal and external customer issues and concerns.
  • Solid team skills (team player).
  • PC skills with advanced Outlook, Word, Excel, PowerPoint, and Internet capabilities. 


Working Conditions: 

  • Environment – Office environment –  Raleigh, NC
  • Minimum Expectation of 40 working hours per week
  • Travel Requirment-10% +Plus
  • Physical Requirements – Sitting, standing, walking, and using a telephone and keyboard. 


Basic Qualifications:

  • High school diploma/GED with 4 years sales and/or inside sales experience OR B.A./B.S with at least 1 year of sales/inside sales experience
  • Proven track record of success in meeting annual sales quota objectives


Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Omnicell will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

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