Be the Solution. Imagine the Impact.
Since 1992, Omnicell (NASDAQ: OMCL) has been inspired to create safer and more efficient ways to manage medications and supplies across all care settings. As a leader in medication and supply dispensing automation, central pharmacy automation, IV robotics, analytics software, and medication adherence and packaging systems, Omnicell is focused on improving care across the entire healthcare continuum—from the acute care hospital setting, to post-acute skilled nursing and long-term care facilities, to the patient’s home.
Over 4,000 customers worldwide use Omnicell® automation and analytics solutions to increase operational efficiency, reduce medication errors, deliver actionable intelligence and improve patient safety.
Omnicell’s innovative medication adherence solutions, used by over 32,000 institutional and retail pharmacies in North America and the United Kingdom, are designed to improve patient adherence to prescriptions, helping to reduce costly hospital readmissions.
Recent Omnicell acquisitions, including Ateb, add distinct capabilities, particularly in central pharmacy, IV robotics, and pharmacy software, creating the broadest medication management product portfolio in the industry.
Help Desk Support Engineer
Helpdesk Support Engineer
Are you an experienced Helpdesk Support Engineer who is bored of your daily routine, have a passion for technology, keen to enhance your skills, likes solving problem and a people person full of energy?
The Helpdesk Support Engineer (HSE) will be responsible for supporting Omnicell systems at customer sites throughout the UK.
This is a very varied role which includes:
Required Knowledge and Skills:
Full hardware training will be given, so no specific product experience is required - however the following skills, experience and qualifications are sought:
This is a hands-on technical role for which you will need to have practical and technical skills.
Very important personal qualities will include your ability to think on your feet, being a methodical problem solver and being of confident and polite character. Customer skills are crucial.
You will need to live near or within easy commuting distance of Irlam, where most of your work will be based. The role will occasionally involve travel to hospitals across the UK and there will be occasional nights away from home.
Office based, rota home based on call and rota on call field based.
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.
Omnicell will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
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