Careers

Omnicell Careers

Be the Solution. Imagine the Impact.

Since 1992, Omnicell (NASDAQ: OMCL) has been inspired to create safer and more efficient ways to manage medications and supplies across all care settings. As a leader in medication and supply dispensing automation, central pharmacy automation, IV robotics, analytics software, and medication adherence and packaging systems, Omnicell is focused on improving care across the entire healthcare continuum—from the acute care hospital setting, to post-acute skilled nursing and long-term care facilities, to the patient’s home.

Over 4,000 customers worldwide use Omnicell® automation and analytics solutions to increase operational efficiency, reduce medication errors, deliver actionable intelligence and improve patient safety.

Omnicell’s innovative medication adherence solutions, used by over 32,000 institutional and retail pharmacies in North America and the United Kingdom, are designed to improve patient adherence to prescriptions, helping to reduce costly hospital readmissions.

Recent Omnicell acquisitions, including Ateb, add distinct capabilities, particularly in central pharmacy, IV robotics, and pharmacy software, creating the broadest medication management product portfolio in the industry.


Senior Clinical Product Manager (External Validation)


Description

Senior Clinical Product Manager (External Validation)

The Clinical Product Manager (EVPM) plays a crucial role in managing the implementation of pre-release (beta) products and features at Beta Partner sites.  This individual is responsible for working with the client in the creation of policies, procedures, documents, training, etc. The External Validation Product Manager is the primary Omnicell representative for the Beta Partner accounts.  The individual will be required to navigate tenuous situations with the customer when development programs do not proceed according to plan. 

 

Responsibilities:

  • Participate and contribute in cross-functional core teams consisting of marketing, engineering, systems integration, operational readiness and documentation.
  • Maintain awareness of new and emerging technologies and the potential application with Beta Partners
  • Solicit, coordinate and document internal and external customer feedback for assigned products. (Definition Phase, Development Phase, and Validation Phase)
  • Create and execute project work plans and revise as appropriate to meet changing needs and validate requirements.
  • Identify resources needed and assign individual responsibilities with cross functional team members during the product development phases.
  • Manage day-to-day operational aspects of a project and scope.
  • Provide standard reporting metrics to team manager.
  • Gauge, report and mitigate the negative exposure and/or risk during a project.
  • Continually seek opportunities to increase customer satisfaction and deepen customer relationships.
  • Manage day-to-day internal and external customer interactions.
  • Manage client expectations to ensure alignment with the overall project/program objectives.
  • Develop lasting relationships with customers (“Trusted Advisor.”)
  • Communicate effectively with clients to discern the problems that they are experiencing and assist with determining root cause.
  • Provide an evaluation of the root cause to development team for further investigation and prioritization
  • Engage with the operational readiness team and provide as needed training
  • Support reviewing and editing documentation manuals for implementation procedures and include lessons learned during alpha/beta validation period
  • Maintain are repository consisting of customer's pharmacy business objectives, and medication use process.

Required Knowledge and Skills:

  • Excellent interpersonal communication skills with the ability to work well with customers and with employees at various levels.
  • Experience in the operation of decentralized and/or centralized pharmacy automation equipment and software
  • Strong troubleshooting and problem-solving skills essential coupled with a results-orientation and a bias for action.
  • The successful candidate must be self-motivated and be able to work autonomously. 
  • The successful candidate will be comfortable living with a reality of being unable to meet the requests of all stakeholders and must be able to manage and direct from a position of non-authority

Basic Qualifications:

  • B.S. in Pharmacy, Pharm.D, or B.S. in Nursing or B.S./B.A. in Business; Masters Degree desirable
  • 5+ years of experience in a management position at a health system pharmacy or nursing department
  • 3+ years of experience in complex project management

Preferred Qualifications:

  • 3+ years of experience with hospital materials management and/or information systems
  • Demonstrable knowledge and understanding of Omnicell products and solutions.
  • Demonstrable knowledge and understanding of the agile development process
  • Demonstrable knowledge of Team Foundation Server, Microsoft Project & Excel

Work Conditions:

Schedules are rarely (never) set in stone.

Extensive Travel – 75% North American travel

Irregular & Extended Work Hours

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Omnicell will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.





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