Inspired by Care

Since 1992, Omnicell (NASDAQ: OMCL) has been inspired to create safer and more efficient ways to manage medications and supplies across all care settings. As a leader in medication and supply dispensing automation, central pharmacy automation, IV robotics, analytics software, and medication adherence and packaging systems, Omnicell is focused on improving care across the entire healthcare continuum—from the acute care hospital setting, to post-acute skilled nursing and long-term care facilities, to the patient’s home.

Over 4,000 customers worldwide use Omnicell® automation and analytics solutions to increase operational efficiency, reduce medication errors, deliver actionable intelligence and improve patient safety.

Omnicell’s innovative medication adherence solutions, used by over 32,000 institutional and retail pharmacies in North America and the United Kingdom, are designed to improve patient adherence to prescriptions, helping to reduce costly hospital readmissions.

Recent Omnicell acquisitions, including Ateb, add distinct capabilities, particularly in central pharmacy, IV robotics, and pharmacy software, creating the broadest medication management product portfolio in the industry.

Sr. Systems Engineer


Senior Systems Engineer

Omnicell has a dynamic opportunity for a Senior Systems Engineer who will independently manage the day to day technical needs of installing, configuring and upgrading Omnicell products within varying hospital environments. You will be the technical expert for most Omnicell products and the technologies that our customers depend on.  You will recommend, install, configure, and troubleshoot Omnicell products as necessary, both remotely and onsite, to meet the needs of your colleagues as well as healthcare customers.  The Senior Systems Engineer ensures that Omnicell products perform as designed and work in harmony with the hospital environment.


  • Handle remote and onsite installs, upgrades and configurations of Omnicell systems for customers.
  • Resolve technical issues escalated by customers or internal departments as part of product installations and upgrades.
  • Attend pre and post project calls as needed with hospital clients and co-workers to act as a technical system expert for Omnicell products and technologies.
  • Work with customer and Omnicell project managers as a key stakeholder needed to align installation, upgrade and migration schedules, action items, and roles and responsibilities.
  • Assist the department in authoring documentation to supplement and/or improve on current product and process materials.  This may include creating or modifying diagrams, instruction manuals and checklists.
  • Pro-actively provide feedback to internal departments on processes, procedures and recommendations for future product and deployment enhancements.
  • Mentor and coach team members on technical best practices and business processes.
  • Occasionally travel to hospitals for onsite activities as part of product installations and upgrades.

Required Knowledge and Skills:

  • Expert understanding of enterprise level IT technologies, including:
    • Enterprise server and software architecture
    • SAN/NAS storage
    • Networking TCP/IP, LAN, WAN, Internet/Intranet technologies
    • Virtualization technologies and deployment procedures
    • Windows security and system patch management
    • VPN, security hardware and applications
    • Remote access to administrate systems
    • Windows workstations and servers through Windows 10 and Server 2016
    • Troubleshooting software, virtual, and hardware systems
  • Possess ability in managing business travel, continuing education, expenses, and customer engagements independently.
  • Must be comfortable speaking to customers and performing presentations with short notice and sometimes under less than optimal circumstances.
  • Demonstrated strong customer service and excellent verbal and written communication skills.
  • Capability to independently research and formulate solutions to technical problems.
  • Possess strong knowledge of general business applications such as MS Office, text messaging, instant messenger, etc.

Basic Qualifications:

  • A minimum of 5 years’ systems engineering experience within a technology, systems, or medical device company.
  • A minimum of 2 years’ direct technical experience working with Omnicell products and technologies.
  • High School Diploma or GED

Preferred Qualifications:

  • BS in Computer Science, Information Systems or related technical field
  • Healthcare IT industry experience

Work Conditions:

  • Home office or remote location
  • Travel Up to 25%

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Omnicell will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

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