Job Description

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IT Assistant

Job Code: IT
Location: Atlanta, GA
Category / Program: IT
Pay Range: $25.00
# of Openings: 1
Employment Duration: Part Time
Department: IT

Agency Description

Jewish Family & Career Services (JF&CS) is a human service agency providing professionally delivered services to individuals and families of all religions, cultures, ages and lifestyles that support self-determination and self-sufficiency. Our vast array of services and programs serve a diverse population. People come to us knowing we will do our best to help them or to point them in the right direction. We hold these values close to our heart:

Commitment and Integrity
Compassion and Respect
Innovation and Collaboration
Responsiveness to Diverse Needs

Job Description

Part-Time on-site IT Support “IT Assistant”

4-5 hours each day (mornings). 5 days per week. Up to $25.00 per hour.

Educational & Experience Requirements:  High School Diploma required, at least some college, one or more Microsoft or related certification, at least two-years’ experience, exceptional customer service skills

Reports to: Managing Director, IT

Occasional travel required to assist in-town location and East Cobb location as needed

Job Duties include, but are not limited to:

  • New Computer setup and configuration as need (with IT vendor mandated software etc.)

  • Assist IT vendor in maintaining network and information technology infrastructure

  • Computer moves, replacements, hardware updates

  • Basic Software training/assistance as needed including new user orientation

    • MS Outlook, Word, Excel, PowerPoint, Skype, Teams

    • Adobe

  • Basic on-site support and troubleshooting

    • Re-assigning telephone numbers

    • Moving telephones

    • Ordering replacement parts

    • Mapping changes

    • Working with manufacturer and IT support as needed

  • Assist with Copiers/Printers/Scanners as needed

  • Assist IT vendor with maintaining equipment inventory

    • Issue and receive IT & Telephone equipment including; computers, tablets, keyboards, mice, screens, power cords, etc.

  • Other duties as assigned

Education or License

High School Diploma

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