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Responsible for performing collection activities associated with delinquent member accounts. Reviews delinquent accounts, communicates with credit union members, determines Credit Union position and, as circumstances indicate, directs and assists legal counsel in collections proceedings. Ensures that the Credit Union's professional image is maintained.
Requires a high school diploma or equivalent, with at least one year of collection experience. Must have thorough knowledge of collection procedures, skip tracing, related laws and regulations and knowledge of loan contract terms and agreements. The preferred candidate is accurate and thorough in work, is able to manage projects, works well independently and under stressful situations, can operate related computer applications and other business equipment and is an excellent communicator.
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