Collections Officer

Location: Main Branch
# of Openings: 1



Primary Purpose:

Responsible for performing collection activities associated with delinquent member accounts. Reviews delinquent accounts, communicates with credit union members, determines credit union position and, as circumstances indicate, directs, and assists legal counsels in collections proceedings. Ensures that the credit union’s professional image is maintained.


  • Must have at least 2 years of related experience in Credit Resolution or the equivalent.
  • Must have thorough knowledge of collection procedures, skip tracing, related laws and regulations.
  • Must have a thorough understanding of credit union loan products and policies.
  • Must have knowledge of all loan contract terms and agreements. 
  • The preferred candidate is accurate and thorough in work, is able to manage projects, works well independently and under stressful situations, can operate related computer applications and other business equipment.

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