Tele-Fundraiser III

Location: Donor Services Group (Hollywood)

Description

Donor Services Group’s Tele-Fundraising Division III is looking for Fundraiser’s to join its ranks.

Candidates Must:

  • Be able to work at least 28 hours per week. 
  • Be able to work least 8 weekend hours per month
  • Be able to adhere to Coop work hours
    • Tues-Saturday 9:00am-5:30pm
    • Coop callers are also able to work overtime, when approved.

All Candidates Should:

  • Be friendly, energetic, and have strong verbal communication skills
  • Be passionate about the organizations / causes we represent
  • Be teachable in order to enhance fundraising/cultivation skills
  • Possess excellent listening skills in order to express empathy to all donors
  • Exercise logic and spontaneity when conversing with the donors
  • Be a team player in order to work well with everyone
  • Have strong sustainer rates, credit card rates, pledge percentage, and high DPC (Dollars per Contact)

Primary Responsibilities:

  • Maintain the ability to meet or exceed fundraising performance campaign wide
  • Execute the fundamentals of making a “quality” call; i.e. opening, ask levels, objection responses
  • Follow all regulations to ensure call structure and effectiveness
  • Interact with mentor, superiors and colleagues in a spirit of cooperation
  • Implement directives from superiors in an effective manner, and execute routine decisions without direction

Secondary Responsibilities:

  • Report to work/clock in and out in a timely fashion
  • Maintain a clean and orderly work environment (floor and other work areas)
  • Participate in briefings/monitoring, including taking notes
  • Be seated and available for calls in a timely manner

Requirements:

  • 2 yrs of telephone sales or relatable experience.




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