City of Virginia Beach Jobs

Position Description

Systems Analyst II
Working Title IT Systems Analyst II
Department/Division Communications & Information Technology - Technology Services
Job Type Full Time
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Requisition ID:
Work Location:
COMIT - Municipal Center
Pay Range:
A.16, $71,926.40 - $109,054.40
Starting Salary:
Minimum of the Pay Range
Work Schedule:
M-F, 8am to 5pm
Part Time Hours/Wk:
Application Deadline:

Job Duties:

IT Systems Analyst II

The City of Virginia Beach is undergoing an exciting transformation in technology. We are seeking highly-skilled, driven and self-motivated individuals who want to excel, be challenged and make a difference in our community. Individuals who join our team will be part of an IT organization that is committed to excellence and proactively delivers a dynamic and evolving set of core service and innovative technologies, that are leading edge and in high demand 24/7.

The Systems Analyst II will work with the departments within a community of interest (department and agency grouping) to define, recommend and implement software solutions that meet the business needs of agencies and assist in meeting goals and objectives through technology solutions. 

The selected candidate will:

  • Demonstrated practitioner with experience in the delivery of system analysis.
  • Analyze, design, and maintain information systems. Consult with management and users to determine the needs of the system.
  • Design applications in terms of IT systems that meet business requirements and goals. Adhere to departmental standards in program development and system design to maintain a structured environment. Use model building and structured analysis to ensure the solution is efficient, cost-effective and financially feasible. Evaluate new hardware and software products to enhance existing and future systems.
  • Document functional and non-functional requirements for technology solutions. Review, evaluate, and analyze existing systems to define problems and information processing requirements. Assist IT staff in developing and preparing design documents, testing, troubleshooting, and corrective actions.
  • Develop specifications, diagrams and flowcharts for developers to follow. Prepare concise, informational systems documentation, to provide historical and operating data on an automated system.
  • Design and develop new systems by configuring new hardware and software, or use existing systems in new ways to accomplish additional or different outcomes.
  • Research the capability of various systems. Evaluate new technology applications and propose new solutions. Participate in the testing and debugging of programs and systems. Oversee implementation, coordinate tests and observe initiation of the system to validate performance. Use Software Development Life Cycle (SDLC) methodologies.
  • Provide both formal and informal staff training to enhance the available technical in-house expertise. Assist with the planning and organizing of work for subordinate employees assigned to their team to complete projects.
  • Analyzes user requests for new or improved computer information systems; researches current technologies in software solutions to recommend to user problems and business needs.
  • Works closely with stakeholders to complete requirements lifecycle management process, including analysis, elicitation, definition, traceability, specifications, documentation and business process modeling for both current and future states.
  • Defines and develops test plans, scenarios, test scripts and test cases and manages the artifacts and process within the quality assurance framework.
  • Uses Software Development Life Cycle (SDLC) methodologies.
  • Provisions, documents, debugs, and implements new application packages. Develops diagrams and flowcharts for system design; under direction of senior analysts, prepare informational systems documentation.
  • Configures existing software to meet or improve business operations, consolidate programs, reduce complexity, or otherwise improve operations; reviews current business processes and assists with improved operations through integration and business process re-engineering.
  • Assists users with data and reporting requirements and designs report formats to satisfy user needs.
  • Researches the capability of various systems; participate in the testing and debugging of programs and systems; execute tests and observe behavior of the system to validate performance.
  • Performs other job duties requiring skills, knowledge, and physical requirements as demanded by those duties described. Individual assignments will be determined by the supervisor based on current workloads and department needs.
  • Excellent written and verbal communication skills as well as strong customer service and problem solving skills.

Please Note: This position will remain open until filled. Candidates will be reviewed on a regular basis.

Minimum Requirements:

MINIMUMS: Requires any combination of education (above the high school level) and/or experience equivalent to eight (8) years in fields utilizing the required knowledge, skills, and abilities listed above and associated with such positions as Programmer Analyst, Business Analyst, or Management Analyst. SPECIAL REQUIREMENTS: All employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies.

Additional Requirements:

DMV Transcript:  Not Required
CDL:  Not Required                                       
DOT History:  
Not Required                                                 
CPS Check:  Not Required
Physical:  Not Required    
Respirator:  Not Required
Polygraph Review:  
Not Required
Psychological Screening:  Not Required

Attachments Required:  Resumes


• At least 3 years of Systems Analysis/BA progressive working experience
• Implementation, configuration, support, and system administration experience of vendor provided commercial-off-the-shelf (COTS) solutions.
• Documents functional, non-functional and technical requirements for software solutions; reviews existing applications to define core and enhanced functionality requirements
• Process improvement or redesign experience
• At least 3 years Experience with testing methods and system testing activities.
• ITIL (Information Technology Infrastructure Library) certification.
• Bachelor's degree in Computer Science, Information Technology, Management Information Systems, Business, or closely related fields.

Special Instructions:

***Alpha I Status: Positions within this class have been designated as Alpha I positions requiring employees to work during inclement weather, regardless of the City’s operational status.

  • Please complete the application in its entirety. The application is the primary required document used to screen qualifications and years of experience. A resume does not replace a completed application. Fields on the application left blank, including but not limited to job duties, dates of employment, and hours worked, may cause your application to be incomplete. 
  • You will not be able to access the details of this job ad once the closing date has passed.   If you would like to retain this information, please   take a screen shot or  print using your browser's printing capability.
  • ​Your responses to any "Supplemental Questions", if attached to this requisition, must be supported by the information you give us in the work experience section of this application. Be sure you are thorough in describing your skills and duties as you complete the work experience section. If the information cannot be verified you will not receive credit. 
  • Please provide a copy of any certifications or related professional licenses.


VRS Contribution:   All full-time employees are required to contribute 5% of annual salary toward their retirement account; in accordance with VRS retirement provisions. This will be handled through a pre-tax payroll deduction.  

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