City of Virginia Beach Jobs

Position Description

Systems Engineer III
Working Title IT Systems Engineer III - Solutions Engineering Lead
Department/Division Communications & Information Technology - Systems Support
Job Type Full Time
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Requisition ID:
29784
Work Location:
COMIT - Municipal Center
Pay Range:
A.19, $82,326.40 - $126,380.80
Starting Salary:
Depending upon Qualifications
Work Schedule:
M-F, 8am to 5pm
Part Time Hours/Wk:
Application Deadline:

Job Duties:

The City of Virginia Beach Information Technology (IT) Department is an award-winning organization committed to using technology to transform service delivery for residents, visitors and other stakeholders. We received the prestigious CIO 100 award in 2018 and 2019, and have been recognized three years in a row by the Center for Digital Government as #1 among "Digital Cities" in our population category. The IT Department is constantly evolving to meet citizens' expectations of transparency, accountability and accessibility in the digital age. Our software developers, engineers, analysts and other team members are re-imagining how to make citizen-government interactions more efficient while advancing the city's operational needs.  As we lead the city's digital transformation, IT seeks candidates with backgrounds in information technology, data science, business, design thinking, art and more. Your unique insights and approach might just be what we are looking for.

As the leader of the Solutions Engineering Team, the Systems Engineer III is responsible for planning, coordinating, installing, upgrading, and supporting business critical applications. The Solutions Engineering Team is responsible for performing applications maintenance and monitoring, systems patching, updates, and application administration.  The lead position is responsible for the resource management of a dozen highly trained and capable IT System Engineers.  This position reports to the Chief Technology Officer and will provide, as requested, current efforts of the Solutions Engineering team, provide reports of resource availability, and resource assignments.

This position provides leadership for the Solutions Engineering team, interfaces with customers in the 30 plus Virginia Beach departments and ensures that the team is following established IT and security processes in the identification, specifications, implementation, monitoring, and documentation of the applications fielded to support the departments and citizens.

This position provides system level guidance for junior engineers and mentors subordinate engineers in the policies and procedures defined by the City’s Human Resources department and Information Technology senior management.

Specific Duties:

  • This position will focus on the capabilities of software solutions and planning to engineer enterprise systems that are robust, secure, reliable, scalable, flexible, and meet customer expectations for Recovery Time Objectives and Recovery Point Objectives.  
  • This position is responsible for identifying application hardware and software requirements, creating architecture plans, creating implementation plans, installation of software, conducting user acceptance testing, and developing support documentation for systems assigned and hardware/software life cycles. The selected applicant will design, install, baseline, support, maintain, and upgrade the City's enterprise software solutions with an emphasis on maintaining systems current with vendor versions and updates, properly monitored, documented, and securely controlled.
  • This position is responsible for management of resources (System Engineers) to support application upgrades, new application selection, application deployment, and application monitoring.
  • This position is responsible for maintaining communication with the departments and application vendors.  This position supports the Project Management team with planning work efforts that involve Solutions Engineering resources.
  • Microsoft Certified Solutions Expert (MCSE) 2012/2016 or Microsoft Certified IT Professional (MCITP) 2008 certification, or equivalent industry certifications must be obtained during the first 12 months of employment and maintained for the duration of employment in this position.

CJIS/PREA Disclaimer: ***This position will provide direct support to the City’s Public Safety departments and will have physical access to public safety buildings and/or access to confidential and sensitive public safety databases.  As such, and in compliance with federal regulations and guidelines, City of Virginia Beach IT staff and contractors must receive a Criminal Justice Information Systems (CJIS) and may require a Prison Rape Elimination Act (PREA) criminal background clearance prior to employment and annually thereafter while employed or under contract with the City of Virginia Beach.  Automatic disqualifiers related to the CJIS and PREA criminal background checks apply, including but not limited to, US Citizenship and/or minimum ten (10) years US Residency requirements.

Minimum Requirements:

MINIMUMS: Any combination of education (above the high school level) and/or experience equivalent to ten (10) years in fields providing the required knowledge, skills, and abilities and associated with such positions as information technology systems engineer, database administrator, technical systems analyst, programmer analyst or systems analyst. Must have, or obtain, a current and valid Virginia or North Carolina drivers license in accordance with Virginia or North Carolina DMV drivers license eligibility requirements. SPECIAL REQUIREMENTS: All employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. Must be available to work evenings, weekends, holidays, and overtime when required to meet operational needs. Four (4) years of progressive professional experience in the advertised job role may be required; such required experience will be listed in the requisition that announces the vacancy. Position may require certain Expert Level I Certifications specific to the work to be performed and maintain currency of those, or successor, certifications; such required certifications will be listed in the requisition that announces the vacancy.

Additional Requirements:

DMV Transcript:  Not Required
CDL:  Not Required                                       
DOT History:  
Not Required                                                 
CPS Check:  Not Required
Physical:  Not Required    
Respirator:  Not Required
Polygraph Review:  
Not Required
Psychological Screening:  Not Required

Attachments Required:  Resume

Preferences:

• Demonstrated experience in a supervisory role in the Information Technology field with a minimum of 5 years’ experience leading IT engineers.
• Experience in conflict resolution.
• Experience working in a project-oriented environment.
• Experience as a Windows System Engineer.
• The ideal candidate will have a desire to work in an environment that encourages peer collaboration, the advancement of your skills through continued education, and for an employer who invests in the future of both people and technology.
• Incumbent will be a team player with experience with:
o Large enterprise n-tier systems
o Windows scripting and automation techniques for system maintenance
o Current security standards to include PCI, NIST, and FIPS data transfer standards.
• Many Microsoft products in use are running the latest version, and preferred candidates will have experience in large or enterprise environments with some of these systems including Microsoft Windows Server 2012 R2/2016 support and Microsoft SQL 2016 and above interfacing.
• MCSE 2012/2016 or MCITP 2008 certification, or equivalent industry certifications are highly preferred

Special Instructions:

This position will remain open until filled. Candidates will be reviewed on a regular basis.

***Alpha I Status: Positions within this class have been designated as Alpha I positions requiring employees to work during inclement weather, regardless of the City’s operational status.

***Please note the interview process may include an exercise.

  • Please complete the application in its entirety. The application is the primary required document used to screen qualifications and years of experience. A resume does not replace a completed application. Fields on the application left blank, including but not limited to job duties, dates of employment, and hours worked, may cause your application to be incomplete. 
  • You will not be able to access the details of this job ad once the closing date has passed.   If you would like to retain this information, please   take a screen shot or  print using your browser's printing capability.
  • ​Your responses to any "Supplemental Questions", if attached to this requisition, must be supported by the information you give us in the work experience section of this application. Be sure you are thorough in describing your skills and duties as you complete the work experience section. If the information cannot be verified you will not receive credit. 
  • Please provide a copy of any certifications or related professional licenses.

 

VRS Contribution:   All full-time employees are required to contribute 5% of annual salary toward their retirement account; in accordance with VRS retirement provisions. This will be handled through a pre-tax payroll deduction.  

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