Under the general direction of the Support Services Administrator, the Digital Services Librarian is responsible for collaborative ongoing maintenance and support for the Library Department’s digital services, e-resources, Intranet, and Internet sites in alignment with the department’s vision, mission and strategic goals. The person in this position develops and maintains effective working relationships with customers, vendors, library staff and teams. The person will coordinate and execute design specifications and content, deployment, and assessment of web pages in conjunction with the Marketing and Communications Staff and Digital Services Team. He/she will carry out other duties as assigned within the scope, spirit, and purpose of the job.
Web design and/or web application development. Responsible for technical and design aspects, development and maintenance of the Library’s web presence, as well as its integration with other web services and resources, including the use of web analytic tools.
Monitor daily use and operation of the Library’s web sites to ensure that sites are functional, content is accurate and timely, and links to other sites are valid. Provide technical support for functional and aesthetic usability to ensure that the needs of the Library’s website content developers are met.
Create a consistent look throughout the Library’s website to conform to City standards and guidelines. Serve as a content collaborator for the Library’s website with library Marketing and Communications staff and the Content Advisory Board to assure accurate and timely information.
Serve as member of City Web Team and make recommendations in the development/design of e-government services.Work with vendors that provide key products and services to develop and maintain web interfaces and electronic resources for the Library.
Provide technology and training support for Library e-resources, digital services, and applications.
Provide oversight and troubleshooting to the Library’s scheduling and program registration software programs.
Work with internal and external departments to provide proper security controls to ensure confidentiality of patron and/or staff records and information.
Participate, upon request, in Library strategic planning and system information architecture decisions with other area library departments.
Participate on citywide teams to ensure library initiatives and priorities are represented in City decisions. Collaborate with Emerging Technology Librarian and Marketing and Communications staff to inform Library and City staff and customers of digital trends, initiatives and projects as related to the Library.
Communicate with Library staff on changes concerning digital, web and e-resources. Serve as collaborator and lead for the Virtual Library Team.
Participates in and supports activities of all assigned teams in an informed, constructive, and organized manner to ensure accurate communication on the status of the Library’s website and digital initiatives.
Evaluate and recommend new technologies to improve discovery, access, and delivery of digital resources for the Library. Assist in the development of research resources through the digitization of primary source materials.
Participate in planning and implementation of grants that involve use of and/or training in library related technology.
Remain current on topics affecting the library profession through reading professional journals, participation in professional organizations or continuing education activities to anticipate and meet customer needs.
Perform other job duties requiring skills, knowledge and physical requirements as demanded by those duties described or less. Individual assignments will be determined by the supervisor based on then current workloads and department needs.
MINIMUMS: Requires a Master?s degree in Library Information Science from an American Library Association accredited program or Virginia State Library Certification, plus two (2) years of professional/administrative library work. SPECIAL REQUIREMENTS: All employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. Must be available to work evenings, weekends, holidays, and overtime when required to meet operational needs.
DMV Transcript: Not Required
CDL: Not Required
DOT History: Not Required
CPS Check: Not Required
Physical: Not Required
Respirator: Not Required
Polygraph Review: Not Required
Psychological Screening: Not Required
Attachments Required: None
Experience using, implementing, assessing, and maintaining library software products
Experience using digital content management and integrated systems
Experience using effective customer services techniques
Experience offering instruction on the use of digital resources
Experience with coordinating and curating content for websites
Experience with preparing reports and project documentation
VRS Contribution: All full-time employees are required to contribute 5% of annual salary toward their retirement account; in accordance with VRS retirement provisions. This will be handled through a pre-tax payroll deduction.