Position Description

Information Systems Business Analyst
Location Chippewa Falls, WI
Division
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POSITION PURPOSE:
The Information Systems Business Analyst's primary objective is helping implement and maintain E-Commerce technology solutions in a cost-effective way by determining the requirements of a project or program, and communicating them clearly to stakeholders, facilitators and partners.
 
ESSENTIAL POSITION FUNCTIONS:
  1. Work closely with the functional business users and IS Analysts to attain an in-depth knowledge of business processes and procedures.
  2. Apply full-life-cycle methodologies to projects and change control.
  3. Responsible for documentation using company and department standards.
  4. Apply technical and analytical skills to determine application system setup, configuration, and customization requirements to meet business needs.
  5. Experience in configuration, module upgrades for applications in a multi-tier environment.
  6. Troubleshoot application, database, and network system problems.
  7. Collaborate with other team members to achieve tactical business results.
PERIODIC OR SECONDARY POSITION FUNCTIONS:
  1. Create formal networks involving coordination among cross-functional groups
  2. Perform on-call application support as necessary
The above listing of essential and periodic functions is not an inclusive listing of all duties that may be required to be performed.
 
COMPETENCIES:
  1. Strong communication skills.
  2. Ability to prioritize and handle multiple tasks simultaneously.
  3. Customer relations / service skills.
  4. Strong analytical, reasoning and organizational and project task management skills.
  5. Exceptional attention to detail and follow through, including proper documentation.
  6. Ability to understand business systems technologies.
  7. Ability to understand database design and query languages. 
  8. Ability to understand integration and data warehouse technologies.
EDUCATION and/or EXPERIENCE:
  1. A bachelor’s degree in Information Systems, Computer Science, or a related field.
  2. Prefer 1-5 years additional IS analyst experience in supporting applicable business area.
  3. Prefer demonstrated experience with E-Commerce technologies and business processes.

 

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