Republic Parking System or “RPS” is now a part of REEF Technology. REEF Technology is the largest network of parking facilities in North America. We are part of SoftBank, and its portfolio of leading companies transforming business and commerce at the cutting edge of technology in the world today.
Parking facilities do a lot more than just store your car. They serve as buffers for high density, high activity areas and, as such, alleviate congestion and the ensuing pollution. But, with the explosive growth of the sharing and on-demand economy, it is expected that the need for parking to solely store cars will be outgrown by other needs. It is within this environment that we have reimagined the role of a parking facility.
Each REEF hub is a thriving, connected ecosystem of businesses, cities and people that enables and provides the delivery of products and services to more people than ever before. Each location is an urban ecosystem offering a variety of services including micro-fulfillment centers, bike and scooter rental stations, electric vehicle charging, rideshare, and vehicle buffering areas, community spaces for pop-up businesses, and more.
REEF Technology is the ecosystem that connects the world to your block.
REEF is looking for a full-time Assistant Operations Manager to join our Braintree, Massachusetts parking operation for MBTA.
This role reports directly to the Operations Manager and is responsible for assisting with all administrative and operative functions for our parking operation(s) to include but not limited to maintaining client relationships, facility maintenance, scheduling and hiring of staff, and ensuring all the operational policies and procedures are adhered to.
Assist Operations Manager with duties as assigned
Perform weekly Facility Inspections
Oversee execution of the emergency preparedness plan
Oversee enforcement personnel
Create work orders in Service Channel as needed
Monitor Utilization of Facilities
Perform Operational Audits for all assigned locations
Coordinate with operations manager to develop and maintain an inventory program for all equipment and supplies
Work with the operations manager to create a fleet maintenance system
Oversee maintenance to include landscaping/spring clean up
Oversee snow plowing and removal operations as assigned
Assist with day-to-day operations at the location to ensure proper control of the parking operations including scheduling, payroll entry, auditing, inventory/ordering and overall supervision of personnel.
Oversight of the personnel function including hiring, promotion, disciplinary actions (including dismissal) and implementation of pay adjustments and promotions of facility personnel, as appropriate.
Assisting in preparation of operating reports (weekly reports, monthly statements and reconciliations, and annual reports) to ensure timely submittal to the client.
Establishing, maintaining and monitoring customer service principles and hospitality standards to ensure quality public relations.
Enforcement of rigid cash handling procedures, daily and monthly reporting and management of P&L, budget and payroll.
Follow human resource protocol and fulfill human resources related duties
All other duties as assigned
Bachelor’s degree preferred
2+ years of previous parking management or similar service industry experience
If you describe yourself as a team player, enthusiastic, possess the drive and the willingness to make a significant contribution, we invite you to apply for this opportunity.
Impark is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.