Position Description

Office Services Coordinator
Location(s) AB - Calgary
Employment Category Permanent Full-Time
Close Date 27/03/19
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Position Overview

Number of Positions: 2

Language: This role operates in English.

Additional Information:

As a wholly owned subsidiary of the Cooperators General Insurance company, Sovereign Insurance believes your experience matters. This is our promise to not only our clients but to our employees as well, because we know the strength of our company starts with our people.  The smart, curious and collaborative people who bring their whole heart and passion to work each day. But you can’t pour from an empty cup; we take care of the well-being of our people so that they are inspired to protect Canadian businesses and the lives, families and communities we impact. Join us and begin shaping your experience at Sovereign.

Sovereign is looking for an energetic, organized and experienced Office Services Coordinator to join our Corporate Administration team in Calgary.  The successful candidate will have a strong customer focus when servicing internal customers as well as excellent planning, organizing, analytical, problem solving, and time management skills.  Critical thinking and decision making are crucial, as is the ability to work individually and collaboratively in a team setting.


What you’re responsible for:

  • Coordinating facilities services, contract negotiations, processing vendor invoices, tracking performance guarantees, and conducting analysis for cost-saving opportunities.

  • Collaborating to determine office and work space assignments, coordinating moves/designs and acting as a liaison with subcontractors, external vendors, and the IT Department through the implementation and completion.

  • Conducting onboarding procedures for new hires consisting of building tours, health and safety procedures, and ergonomic best practices assessments.

  • Issuing, tracking and cancelling building access security cards and parking inventory, while maintaining updated records.

  • Sorting incoming mail/deliveries, processing outgoing shipments, answering incoming calls and greeting visitors and guests. 


What to expect:

  • Frequent movement, moderate exertion and the ability to lift or move up to 25 lbs is required.

  • Repetitive, transactional tasks where accuracy is essential.

  • You handle sensitive information while maintaining confidentiality.


To be successful:

  • You thrive on delivering our exceptional client experience through positive and engaging relationships; embracing accountability to achieve effective results.

  • You ensure your day to day actions are in harmony with the company’s purpose, vision, and values even when challenged.

  • You are open and adaptable to changing conditions with a natural curiosity to explore new opportunities or innovations.

  • You value cooperative and collaborative dialogue because diverse perspectives offer more creative and productive solutions. 


To join our team:

  • 3-5 years of previous experience in a facilities/and or administrative related role.

  • College Diploma in a related field – Certificate in Facility and Property Management and/or Office Administration preferred.

  • Knowledge of the Canadian Occupational Health and Safety Act as it relates to creating a physically safe work environment.


What we offer:

  • The opportunity to take on challenging work and contribute your expertise, creativity, and passion in meaningful ways.

  • A comprehensive total rewards package, including competitive salary, bonus, paid time off, pension and benefits.

  • A holistic approach to your well-being, with physical and mental health programs and flexible work options.

  • The opportunity to work on an inclusive team who inspire each other to explore and achieve what’s possible.

  • A company that is committed to support the social, environmental and financial well-being of the lives, families and communities we impact.

Interested in applying?

Click 'apply now' to submit your current resume and cover letter. Tell us a bit about yourself, your professional experience and how you think you can make a difference at The Co-operators. We look forward to learning more about you and we welcome you to follow us on LinkedIn and Twitter. #BETTERCAREER

The Co-operators values a diverse, equitable, and inclusive work environment, and we're committed to meeting the needs of persons with disabilities during the recruitment process. If you are contacted for an interview and require an accommodation, please contact the hiring manager.

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