Position Description

Communications Specialist, Internal & Change Management
Location(s) ON - Toronto
Employment Category Permanent Full-Time
Close Date 22/03/19
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Position Overview

Number of Positions: 1

Language: Bilingualism in English and French is an asset.

Additional Information:

As a wholly owned subsidiary of the Cooperators General Insurance company, Sovereign Insurance believes your experience matters. This is our promise to not only our clients but to our employees as well, because we know the strength of our company starts with our people.  The smart, curious and collaborative people who bring their whole heart and passion to work each day. But you can’t pour from an empty cup; we take care of the well-being of our people so that they are inspired to protect Canadian businesses and the lives, families and communities we impact. Join us and begin shaping your experience at Sovereign.

The Communications Specialist will be responsible for content creation that effectively communicates Sovereign’s strategies, organizational updates, and change management initiatives to an internal audience, and connects employees to the company’s purpose and values. You are an exceptional written and verbal communicator with a passion for the art of employee and change communications.


What you’re responsible for:

  • Contributing content (including sourcing, writing, editing, translating and distributing) to our employee communication channels: intranet (The Sovereign Source), email, Q&A social exchange, and employee newsletter. Content will include, but not be limited to, internal news articles, leader briefs, leadership messages, email announcements, program/project updates, blogs, surveys, podcasts, and videos, and you will make recommendations for new and enhanced content.

  • Co-ordinating a cross-departmental (Marketing, HR, Change and IT) content calendar to effectively coordinate employee communication to ensure a cadence of communications that are well paced, consistent in tone, aligned to our brand and employee proposition, and achieves our internal communication plan objectives.

  • Contributing to the strategy of introducing Yammer as an internal communication channel. Develop Yammer posts, encourage employee participation and dialogue, and monitor activity to ensure prompt responses to employee comments and questions.

  • Supporting the execution of employee events such as town halls, webinars, and community impact.

  • Monitoring and evaluating the effectiveness of communications tactics in the spirit of continuous improvement. Contribute data-driven insights and recommendations to reporting against our key performance indicators.


What to expect:

  • Ability to handle sensitive information while maintaining confidentiality.

  • You may work on a virtual team or remotely. A high degree of autonomy is required.


To be successful:

  • You thrive on delivering our exceptional client experience through positive and engaging relationships; embracing accountability to achieve effective results.

  • You ensure your day to day actions are in harmony with the company’s purpose, vision, and values even when challenged.

  • You will support and guide others through changing conditions and encourage the exploration of new opportunities or innovations.

  • You value cooperative and collaborative dialogue because diverse perspectives offer more creative and productive solutions.


To join our team:

  • 3-5 years of communication experience in corporate communication or internal/change communications through a variety of communication channels.

  • University degree in Communications, Public Relations, Journalism, Marketing or related discipline.

  • Exceptional research, story ideation, writing, and editing skills.

  • Experience writing/creating/producing materials across a variety of platforms (electronic, print, social media, video, podcasts).

  • Experience in change management or business transformation communication an asset.


What we offer:

  • The opportunity to take on challenging work and contribute your expertise, creativity, and passion in meaningful ways.

  • A comprehensive total rewards package, including competitive salary, bonus, paid time off, pension and benefits.

  • A holistic approach to your well-being, with physical and mental health programs and flexible work options.

  • The opportunity to work on an inclusive team who inspire each other to explore and achieve what’s possible.

  • An organizational commitment to sustainability and charitable giving; positively impacting the social, environmental and economic well-being of Canadian businesses, families and communities.

Interested in applying?

Click 'apply now' to submit your current resume and cover letter. Tell us a bit about yourself, your professional experience and how you think you can make a difference at The Co-operators. We look forward to learning more about you and we welcome you to follow us on LinkedIn and Twitter. #BETTERCAREER

The Co-operators values a diverse, equitable, and inclusive work environment, and we're committed to meeting the needs of persons with disabilities during the recruitment process. If you are contacted for an interview and require an accommodation, please contact the hiring manager.

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