Position Description

Program Manager
Work Location Chicago
Job Code 1834
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Program Manager


Job Location: Chicago, IL


Join our team


Centric Consulting is not the typical consulting company. We live our core values and bring them with us in all we do for our clients and community. Our core purpose is simple: every day we strive to provide unmatched customer and employee experiences and foster a culture of respect, diversity, and transparency. It’s this culture, our people, and delivery that come together to make Centric a trusted advisor to local businesses.



Our Chicago business unit is part of a larger group of business and technology experts at the company, but we add a lot of individual expertise and personality to our work. We care about positively influencing the people around us. To help accomplish this, we connect local leaders and encourage knowledge sharing. We’re looking for a Program Manager to join our growing team.




In this role, you will:




  • Manage a portfolio of projects, ensuring coordination of shared resources, common activities, and other dependencies across projects.
  • Develop and manage program financials including forecasting, profitability, invoicing and expense management.
  • Maintain the client relationship and keep the client and stakeholders engaged in the project (i.e.: status reporting, issues management, and risk management).
  • Partner with the PMO to understand the organization, to determine potential project impacts across the organization, and to tailor the project approach, plan and deliverables accordingly.
  • Develop communication plans and facilitate regular meetings including Steering Committee meetings.
  • Participate in sales and marketing initiatives including the expansion of existing projects, responding to RFP responses, client presentations and executing Statements of Work.
  • Support the development of internal processes, documentation and knowledge sharing.
  • Establish the rules and procedures for making portfolio decisions.
  • Create and implements PMO best practices, processes and procedures ensuring alignment with SLDC and business processes.



A successful candidate will have the following characteristics:




  • Ability to create unmatched experiences, for both clients and employees, is what we do. You should revel in doing the unexpected and extraordinary for others.
  • A learning mindset, ready to experience new ideas and situations regularly.
  • We want someone who likes to solve problems. Clients don’t come to us when the problem is easy. You should enjoy taking on the hard stuff.
  • And because we work with clients, excellent communication skills are important – both written and verbal. Translating technical concepts into layman’s terms is an essential skill.
  • Initiative is important. We don’t hand hold – you should be comfortable working independently in an entrepreneurial environment. That said, collaboration is equally important. Our Chicago team and other consultants at Centric will give you an amazing support system. You will lean on them daily.
  • Last, but not least, you will need to be solid Program Manager, with at least eight years of experience delivering successful projects in a consulting environment including three years as a program manager. Experience with a variety of methodologies (Agile, Waterfall, etc.) desirable. We would also love if you have managed a diverse portfolio of projects over the years - different size projects, domains, business areas, industries, etc.



What makes Centric different?




  • Special CultureOur people make us different. We have highly talented, intelligent individuals across a broad variety of disciplines – who are eager to learn from you and share their own expertise. We embrace fresh perspectives and each other. Don’t take our word for it – check us out on GlassdoorFacebookTwitter or Instagram to get a glimpse inside what makes us different.
  • Growth opportunities – As a mid-size firm, there is more flexibility when it comes to career paths. Figure out what you want to do and we'll help you figure out how to get there.
  • Impact We think of ourselves as a big company with a small company feel – a local player with global reach that combines business, technology and industry expertise.
  • Unmatched Experiences We are allowed to be ourselves here. We are encouraged to be human. It’s at the root of who we are as a firm and why we’re here.
  • Innovation We value passion, determination, perseverance, and innovation. We are inspired because we believe in what we are doing and where we are going.
  • Passion for the greater good We are steadfast in our devotion to the communities we serve and in actively promoting employee involvement in community improvement projects.


Centric believes the best solutions come from diverse teams. We strive to have an environment where everyone has an opportunity to be successful regardless of their race, color, religion, gender, national origin, ancestry, age, disability, military or veteran status, sexual orientation or gender identity.

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