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CARE is an international NGO with local staff and community partners in more than 90 countries. We create local solutions to poverty and inequality and we seek dignity for everyone every day and during times of crisis.  These solutions have a broad range, from clean water to access to education; from microfinance to ensuring that everyone has nutritious food; from agriculture and climate change to disaster response. CARE puts women and girls at the center of everything we do because they have proven to be the best hope for creating lasting change in the world.  Our staff live where they work, which makes us effective at understanding the challenges they face. We’ve been doing this for over 70 years, since World War II. It started with the world’s first CARE Package® of food for the post-war hungry in Europe.  Our work today is as important as ever, we believe that poverty and inequality are historic injustices that we can end within a generation, for good. If you share our core beliefs: poverty is an injustice; poverty is solvable; and together, we have the power to end it, join us.‚Äč


Work Location : Jordan - Amman                            Type of Post : Accompanied - Family                  

Other Possible Location :                                         Funding : APPROVED

Expected Travel : up to 50%                                              Type of Contract : 

Language Requirement : ENGLISH                          Application Deadline : 

Employee Duration : 

CARE is scaling up response efforts within the Middle East as it is obvious that there will be a clear humanitarian need in the years to come both inside Syria – depending on risk parameters – and in neighboring countries. 

The Safety and Security Manager is responsible for maintaining oversight of safety and security policy and strategy, developing contextual analysis, building capacity within the Country Office and Hub office safety and security teams, and developing and implementing context appropriate CARE safety protocols and procedures across CARE’s field and program locations as they relate to CARE’S Syrian emergency response. This position is based in Amman (Jordan), with a significant portion of time spent visiting field locations and providing support to CARE’s Emergency Response Team located in programmatic hubs in neighboring countries to Syria.

The position is detached from the CSU to provide direct support to the CARE (Syria) country office, and will support the WoS Country Director, the Hub Directors, the Regional Security Manager and CARE’s Safety and Security Unit (CSU) in maintaining oversight for operations inside Syria.  The focus will be on a connected security strategy that works through four linked countries within the MENA region

Whilst supporting the overarching mission objective of the CSU – providing the safest possible working environments for CARE staff – S/He will work closely with staff, partners, communities and peers to enhance the capacity of the four Hub offices, providing routine and timely analysis and incident reports to the Country Director  and Regional Security Manager, deploying as needed in support of Country Office teams, and developing regionally consistent strategies for the management of safety and security.

All operational security matters will remain the responsibility of the supporting Country Offices (in which CARE Syria has established programmatic hub), and through them to the relevant CARE Lead Member. 

Key to the success of this post will be the Safety and Security Manager’s ability to be able to effectively coordinate across the various stakeholders involved in the emergency response and provide support to the areas it is most needed. One of the key challenges in this operating environment is information; high-quality and timely analysis – complete with actionable advice and recommendations – is a core facet of this role. The post-holder is also expected to work closely with implementing partners and be able to solve problems at a local level and demonstrate the ability to produce effective strategies and provide technical advice.


  • Planning and Preparation
  • Procedures and Protocols
  • Act in a Crisis
  • Advise and Report
  • Strategy development
  • Analysis and assessment
  • Capacity-building and gap-filling
  • Coordination
  • Others as assigned


  • Bachelor’s degree in political science, international relations, humanitarian/development work, security risk management or related field.
  • 5 years of experience of managing security operations for humanitarian organizations.
  • Proven capacity to mentor and coach national staff.
  • Experience writing high-level security risk analysis and/or conflict analysis.
  • At least 3 years of experience of working for a humanitarian agency in a conflict setting
  • Competent and literate in English, verbal and written, with a sound knowledge of technical expressions
  • Demonstrated supervisory ability, sound judgment and the ability to work effectively with others at all levels
  • Strong assessment, evaluation, analysis and strategic planning skills
  • IT literate, MS – Word, Excel and PowerPoint.
  • Experience in developing security-related technical tools, guidelines and systems
  • Interpersonal communication and proven written / presentation skills.
  • Demonstrated ability to manage under stressful conditions.
  • Demonstrated knowledge of the historical and socio-political context of Middle East



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We provide equal employment opportunities (EEO) to all employees and qualified applicants for employment without regard to race, color, religion, gender, gender identity, ancestry, sexual orientation, national origin, age, handicap, disability, marital status, or status as a veteran. If you’d like more information about your EEO rights as an applicant under the law, please click here.



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