Position Description

Security Officer (Full Time) - Lakeside Hotel Casino, Osceola, IA
Location Lakeside Hotel Casino & RV Park, Indianola, IA 50125
Req # 4664
# of openings 1
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 Headquartered in Las Vegas, we are a personable, loyal, and friendly company that shares a connection with each of our customers and employees. Every employee at Affinity Gaming is committed to enhancing our guests' satisfaction by building upon our relationships and offering high-quality service at a reasonable price. With 8 properties (five in Nevada, two in Missouri, and one in Iowa) we are dedicated to delivering a value-oriented product in a convenient, welcoming, and casual atmosphere. 

SUMMARY:  To protect all assets of the company and provide a safe and secure environment for guests and employees.

ESSENTIAL DUTIES AND RESPONSIBILITIES

 

  • Patrols assigned areas and assists guests and team members as needed.
  • Examines doors, windows, gates, etc. to ensure they are secure.
  • Enforces company policies as they pertain to guest and team member conduct on the premises.
  • Watches for and reports irregularities such as fire hazards, unlocked doors, etc.
  • Responds to all emergencies such as fire, injuries, property damage, etc.; investigates and completes reporting the same.
  • During serious emergencies, may be assigned to assist in the evacuation of the facility.
  • Observe departing personnel to guard against theft of company property.
  • Escorts casino team members during pit drops, slot drops, jackpot verifications, fill verifications, pit fills/credits, etc. Transports chips, currency and tokens to the different requesting tables/booths.
  • Accepts, logs and stores lost and found articles.
  • Responds to verbal and/or physical altercations throughout the property and applies appropriate measures to resolve the situation.
  • Responds to requests for medical assistance when required and renders first aid consistent with company policy and the individual officer’s skill level and medical certification.
  • Follows all written policies and procedures and IRGC regulations.
  • Assists with investigation of incidents, questions witness/victims when needed and reports findings to Security Supervisor.
  • Provides escorts for transactions and procedures including money, cards, dice, sensitive keys.
  • Drives guests and employees to various destinations.
  •  Assists DCI Agents when requested to do so.
  • Must be able to drive company vehicles. To drive company vehicles must be 21 years of age or older and have valid driver license free of reckless driving for 5 years.
  • Must be able to obtain First Responder Certification through company provided training. 

EDUCATION/EXPERIENCE: High school diploma or GED required. Prefer to have at least six months security, law enforcement or military experience.

LICENSES, CERTIFICATIONS OR REGISTRATIONS: Must be able to obtain and maintain and Iowa Gaming License. Must have a valid Driver License. 

EMPLOYEE BENEFITS INCLUDE: Health, Dental, Vision, 401(k), Paid Vacation and Holiday, Team Celebrations, Awards and more...

DISCLAIMER: This job posting is intended to describe the general nature of this position.  It is not intended to be an exhaustive list of all responsibilities, duties and skills required. Employee benefits may vary by location, position, length of service and employment status. 

Final candidates will be required to complete a drug test and background check.  Many positions will require a state gaming license. Affinity Gaming is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.  

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