Position Description

Food Server
Location Lakeside Hotel Casino & RV Park, Indianola, IA 50125
Req # 4161
# of openings 1
Apply Now

LAKESIDE, IT'S THE PEOPLE! COME WORK WITH THE BEST!

PAID REST AND MEAL BREAKS

Part-time position located at Lakeside Hotel Casino in Osceola, IA

Headquartered in Las Vegas, we are a personable, loyal, and friendly company that shares a connection with each of our customers and employees. Every employee at Affinity Gaming is committed to enhancing our guests' satisfaction by building upon our relationships and offering high-quality service at a reasonable price. With 11 properties (five in Nevada, three in Colorado, two in Missouri, and one in Iowa) we are dedicated to delivering a value-oriented product in a convenient, welcoming, and casual atmosphere.   

SUMMARY :  Serving guests of the restaurant in a timely, efficient and friendly manner.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Maintains knowledge on available items on menu and side dishes and ensure optimum level of guest satisfaction.
  • Assist customers to select appropriate side dishes and drinks.Communicate any special food requirements to the kitchen staff.
  • Develop and maintain friendly relationship with all guests.
  • Manage customer queries and ensure appropriate resolution of all customer queries.
  • Coordinate with kitchen staff and customers and ensure timely delivery of all services.
  • Establish and maintain a complete course order to customer and ensure conformity of the delivery of food and beverages.
  • Manage customers after meals and assist in arranging table and dining counter.
  • Knowledgeable of food, wine and drink menus.
  • Perform daily needed side work as supervisor or lead assigns.
  • Assisting in clearing plates and keeping the restaurant areas clean.
  • Performs other duties are required.

EDUCATION/EXPERIENCE -  High school diploma or GED required. 

LICENSES, CERTIFICATIONS OR REGISTRATIONS:    Must be able to obtain and maintain an Iowa Gaming License.

OTHER PROPERTY SPECIFIC DETAILS: Must be 18 years of age or older to work on the Gaming Floor and serve alcohol.

EMPLOYEE BENEFITS INCLUDE:  All Breaks Are Paid, Employee Discount Network, Free Meals, Free WiFi, Team Member Celebrations, Awards, Community Events and more...

DISCLAIMER:   This job posting is intended to describe the general nature of this position.  It is not intended to be an exhaustive list of all responsibilities, duties and skills required. Employee benefits may vary by location, position, length of service and employment status.  Final candidates will be required to complete a drug test and background check.  Many positions will require a state gaming license. Affinity Gaming is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status. 

#CustomerService  #F&B 
Back Apply Now