Position Description

Guest Service Center Specialist
Location Lakeside Hotel Casino & RV Park, Indianola, IA 50125
Req # 4105
# of openings 3
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LAKESIDE, IT'S THE PEOPLE! COME WORK WITH THE BEST!

FULL BENEFIT PACKAGE, PAID VACATION AND HOLIDAY

PAID REST AND MEAL BREAKS

Full-time (grave shift and swing shift) positions located at Lakeside Hotel Casino in Osceola, IA

Headquartered in Las Vegas, we are a personable, loyal, and friendly company that shares a connection with each of our customers and employees. Every employee at Affinity Gaming is committed to enhancing our guests' satisfaction by building upon our relationships and offering high-quality service at a reasonable price. With 11 properties (five in Nevada, three in Colorado, two in Missouri, and one in Iowa) we are dedicated to delivering a value-oriented product in a convenient, welcoming, and casual atmosphere. 

The Guest Service Center Specialist / Cashier assists guests with currency exchanges, voucher cash-ins and check cashing.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Responsible for communicating activities to supervisor.
  • Maintains accountability for GSC; including all necessary deposits, daily check deposits, currency levels and impress levels.
  • Responsible for all vault activities during assigned shift.
  • Receives and accounts for all funds transferred to and from vault.
  • Responsible for payout of slot jackpots, table game fills, and completing paperwork associated with this position.
  • Responsible for increasing the database with new guest accounts by communicating casino promotions.
  • Any other duties as assigned.
  • Other related duties as assigned.

EDUCATION/EXPERIENCE:

  • High school diploma or GED required.
  • Previous cash handling experience preferred.
  • P roficient with computers and 10 key.

LICENSES, CERTIFICATIONS OR REGISTRATIONS: Must be able to obtain and maintain an Iowa Gaming License.

OTHER PROPERTY SPECIFIC DETAILS: Must be 18 years of age or older to work on the Gaming Floor.

EMPLOYEE BENEFITS INCLUDE:  Health, Dental, Vision, Free $25K Life Insurance Policy And Other Voluntary Benefits After 55 Days of Service, 401K With Company Match, Paid Vacation and Holidays after 90 Days of Service, Employee Discount Network, Free Meals, Free WiFi, Team Member Celebrations, Awards, Community Events and more...

DISCLAIMER: This job posting is intended to describe the general nature of this position.  It is not intended to be an exhaustive list of all responsibilities, duties and skills required. Employee benefits may vary by location, position, length of service and employment status. 

Final candidates will be required to complete a drug test and background check.  Many positions will require a state gaming license. Affinity Gaming is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status. 

#CustomerService #FullTime #SecondShift #SwingShift #Cashier
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