Position Description

Bus Promotions Manager - Primm NV
Location Primm Casino Resorts, Las Vegas, NV
Req # 3774
# of openings 1
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Bus Promotions Manager

Headquartered in Las Vegas, we are a personable, loyal, and friendly company that shares a connection with each of our customers and employees. Every employee at Affinity Gaming is committed to enhancing our guests' satisfaction by building upon our relationships and offering high-quality service at a reasonable price. With 11 properties (five in Nevada, three in Colorado, two in Missouri, and one in Iowa) we are dedicated to delivering a value-oriented product in a convenient, welcoming, and casual atmosphere.           

SUMMARY :           

Oversees the day to day operations of the bus promotions operations. Ensure daily operations and experiences meet guest expectations. Appropriately respond to and manage any escalated departmental concerns and guest and/or team member challenges. Schedules and prepares the group contracts based on the bookings ensuring that any specials, buffets and/or other benefits are included in the contracts. Inputs the book Contracted vendor bus requirements into the bus program system. Primary point of contact for bus operators and bus guests during visits.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Establish standards of service within assigned department(s) and ensure achievement
  • Monitor and control labor within the department while maintaining adequate coverage in the department based on business demands
  • Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, as they apply to the position
  • Receives calls from established bus vendors and takes their bookings for group tours.
  • Provides copies of contracts and rooming lists to the Room Reservations Department to block the number of rooms requested by the vendor. Submits deposits for the rooms to Room Reservations.
  • Prepares all changes to contracts as required. Relays changes to Room Reservations and other pertinent departments to ensure all changes have been made in a timely manner.
  • Maintains the vendor files including but not limited to contracts, rooming lists, deposits paid and any changes and/or cancellations of contracts to ensure the smooth operation of the department.
  • Informs vendors of new programs or changes in the current programs.
  • Coordinates with other departments matters related to bus promotions.
  • Prepares subsidy paperwork including the calculation of the subsidy and forwards the same to Accounts Payable.
  • Prepares and submits all required paperwork and reports as requested by the immediate superior.
  • Assists the agents in greeting and checking out buses.
  • Answers all inquiries related to bus promotions.
  • Performs other duties as may be assigned.

SUPERVISORY RESPONSIBILITIES 

  • Manages the activities of the Bus Promotions Agents, Leads and Supervisors to ensure the smooth flow of the day to day operations of the department.
  • Prepares the weekly schedule of the agents to ensure proper coverage is afforded daily. Makes necessary changes on the schedule to meet operational demands.

 

EDUCATION and/or EXPERIENCE

High school diploma or general education degree (GED).

  • Previous casino experience
  • Previous casino host experience preferred
  • One (1) to two (2) years bus promotion experience preferred.

CERTIFICATES, LICENSES, REGISTRATIONS

Must be able to obtain gaming registration

OTHER PROPERTY SPECIFIC DETAILS:

EMPLOYEE BENEFITS INCLUDE: 

Health, Dental, Vision, 401K, PTO, Employee Discount Network, Meals, Celebrations, Awards and more....

DISCLAIMER:

This job posting is intended to describe the general nature of this position.  It is not intended to be an exhaustive list of all responsibilities, duties and skills required. Employee benefits may vary by location, position, length of service and employment status. 

Final candidates will be required to complete a drug test and background check.  Many positions will require a state gaming license. Affinity Gaming is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status. 

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