Headquartered in Las Vegas, we are a personable, loyal, and friendly company that shares a connection with each of our customers and employees. Every employee at Affinity Gaming is committed to enhancing our guests' satisfaction by building upon our relationships and offering high-quality service at a reasonable price. With 11 properties (five in Nevada, three in Colorado, two in Missouri, and one in Iowa) we are dedicated to delivering a value-oriented product in a convenient, welcoming, and casual atmosphere.
The primary objective of the Slot Tech Supervisor-Hourly is to ensure the profitability of the Slot Floor.
ESSENTIAL DUTIES AND RESPONSIBILITIES
In other to fulfill requirements of the position, it will be necessary to have the following:
The development, implementation and maintenance of the company culture, values, vision, and mission within the Casino Deprtments.
Thorough knowledge of all aspects of Slot operations.
Analyze all sources of data to determine the proper slot product mix, types, quantity, availability and location of maximum play and profits including the analysis of new game products and their potential value and performance as compared with industry standards, competitive models and the company's existing performance levels.
Must have a solid brackground in slot technical operations, with thorough knowledge of networking, computer systems, EZ-pay, IGT/IGS and MGT systems, and a thorough working knowledge of installation, programing, and maintenance on the following manufacture's game:IGT, Bally, WMS, Aristocrat, and konami, and know both new and older style games, as well as systems and participation games.
Works with the Director of Casino Operations to analyze and select new equipment and machines and directs placement of machines.
Exceptional customer service skills.
Sees that all slot department is operated in accordance with Rail City Casino's policies, procedures, and applicable laws.
Ensures that the Slot Technicians have the necessary training, tools and resources to accomplish theri goals and fulfill their responsabilities.
Establishes training programs including the development and selection of internal departmental manuals, policies, procedures and all material used for training.
Oversees the fair and equitabel application of coaching and disciplinary actions as well as positive reinforcement and recognition.
Ensures that the slot department maintains an atmosphere of professionalism while inducing fun and excitements that benefits both the team members and guest in accordance with our culture and value guidelines.
Works with all the staff to ensure maximized profits through the proper utilization of the games, team member through scheduling and staffing levels, and control of departmental expensed to maintain the levels of service required for the business levels.
Ensure the overall satisfaction and comfort of the guest.
Interact on a daily basis with slot staff and other operational departments to maintain open communication and collect feedback.
Other related duties as assigned.
Slot Mechanical education strongly preferred. Minimum one year experience of slot and/or electronic repair and maintenance required. Bachelor's degree from a four-year collage or university required; equivalent combination of education and experience will be consider.
LICENSES, CERTIFICATIONS OR REGISTRATIONS:
Nevada Gaming Control Board registration and Alcohol Awareness Card required.
This job posting is intended to describe the general nature of this position. It is not intended to be an exhaustive list of all responsibilities, duties and skills required. Employee benefits may vary by location, position, length of service and employment status.
Final candidates will be required to complete a drug test and background check. Many positions will require a state gaming license. Affinity Gaming is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.