Position Description

Assistant Director of Housekeeping
Location Primm Valley Casino Resorts, Primm, NV
Job Code 349
# of openings 1
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SUMMARY: Responsible for assisting the Director of Housekeeping in overseeing and supervising the activities of the Housekeeping, Linen and Status Board Departments to ensure the smooth flow of the operations ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Assists in overseeing the activities of the housekeeping, linen and status board personnel to ensure the smooth flow of the operations. 2. Coordinates with the Housekeeping Director to plan and prepare the weekly schedule of the personnel to ensure the proper coverage is afforded daily based on projected hotel occupancy. Makes necessary changes on the schedule to meet operational demands. 3. Confirms time and attendance comparing sign-in sheets to schedules and computer clock in program, making correct editing and completing/forwarding required documentation. 4. Enforces all company and departmental policies and procedures. Provides guidance and issues counseling notices as needed when violations occur. 5. Conducts daily inspections of hotel rooms and related areas to ensure that the set quality standards are maintained. 6. Coordinates and/or follows up requests for painting or repairs to be done in the guest rooms and other areas of the hotel with Maintenance. 7. Oversees the inventory of chemicals and supplies needed in the Housekeeping, Linen and Status Board Departments. Makes requisitions of the lacking items as the need arises. 8. Promotes positive customer service by assisting guests, addressing their concerns, and resolving problems. 9. Prepares and submits all required paperwork and reports of the department. 10. Maintains inventory Par lists, organizes and stocks storage and linen rooms, and controls movement of inventory. 11. Oversees the training of all housekeeping personnel on both technical and safety procedures to be followed. 12. Maintain department compliance with OSHA and Southern Nevada Health District regulations and code. SUPERVISORY RESPONSIBILITIES: The Assistant Director performs duties of the position in accordance with the Company’s policies and procedures. This includes assisting the Director in hiring and training employees; assigning and directing work; rewarding, coaching, and disciplining employees, managing performance, addressing complaints and resolving problems. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. All Employees must be knowledgeable to all Company policies and procedures, including fire and safety regulations. EDUCATION and/or EXPERIENCE High school diploma or general education diploma (GED); must have two (2) to four (4) years comparable experience and/or training. CERTIFICATES, LICENSES, REGISTRATIONS LANGUAGE SKILLS Must be able to effectively communicate in English. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. COMPUTER SKILLS Must have Microsoft Office experience and basic computer skills.