Position Description

Housekeeping Guest Room Attendant-Day Shift, Lakeside Hotel Casino, Osceola, IA
Location Lakeside Hotel Casino & RV Park, Indianola, IA 50125
Req # 3373
# of openings 2
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Paid Breaks

Full Benefit Package Offered After 55 Days For Full Time Employees

Vacation and Paid Holidays After 90 Days

Headquartered in Las Vegas, we are a personable, loyal, and friendly company that shares a connection with each of our customers and employees. Every employee at Affinity Gaming is committed to enhancing our guests' satisfaction by building upon our relationships and offering high-quality service at a reasonable price. With 11 properties (five in Nevada, three in Colorado, two in Missouri, and one in Iowa) we are dedicated to delivering a value-oriented product in a convenient, welcoming, and casual atmosphere. 

The Housekeeping Guest Room Attendant performs the daily cleaning of Guest Rooms during their shift, ensuring the cleanliness of each room is up to established standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Sorts, counts, folds, marks and carries linens.
  • Cleans multiple stay over and departure rooms per day based on company standard.
  • Replenish and/or replace supplies such as drinking glasses, stationary, TV guides, casino information flyers, menus, matches, etc.
  • Sweeps, scrubs and vacuums floor.
  • Cleans upholstered furniture.
  • Cleans guest room bathrooms, including sinks, toilets, showers, vanity area, mirrors and floors.
  • Dusts and/or cleans furniture, such as the televisions, dressers, chairs, headboards, air conditioning units, vanity, phone, mirrors, wall and ceiling lamps, picture frames, etc.
  • Washes walls, ceiling and woodwork, windows, door panels, and sills.
  • Empties wastebaskets and ashtrays.
  • Replenishes bathroom supplies, including toilet paper, tissue, soap, shampoo, etc.
  • Ensures all items in the room are in working order, including television, lights, air conditioning unit, telephone, alarm clock, drapes, luggage rack, etc.
  • Assists Guests with any questions they may have or requests.
  • Maintain an open line of communication with Supervisors and Managers concerning all Housekeeping and Guest Service related issues.
  • Maintains a positive and professional demeanor during all interactions with fellow Team Members, Guests and Vendors.
  • Ability to accept performance feedback in a professional manner.
  • Other related duties as assigned.

EDUCATION/EXPERIENCE:

  • Previous experience in housekeeping in a similar casino/hotel environment preferred.

LICENSES, CERTIFICATIONS OR REGISTRATIONS:

  • Must be able to obtain and maintain an Iowa Gaming license.

EMPLOYEE BENEFITS INCLUDE: 

  • Health, Dental, Vision, Free $25K Life Insurance Policy And Other Voluntary Benefits After 55 Days of Service, 401K With Company Match, Paid Vacation and Holidays after 90 Days of Service, Employee Discount Network, Free Meals, Free WiFi, Team Member Celebrations, Awards, Community Events and more...

DISCLAIMER:

This job posting is intended to describe the general nature of this position.  It is not intended to be an exhaustive list of all responsibilities, duties and skills required. Employee benefits may vary by location, position, length of service and employment status. 

Final candidates will be required to complete a drug test and background check.  Many positions will require a state gaming license. Affinity Gaming is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status. 

 

 

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