Position Description

Dual Rate - Assistant Casino Shift Manager
Location Golden Gates Casino, Lakewood, CO
Req # 2869
# of openings 8
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Headquartered in Las Vegas, we are a personable, loyal, and friendly company that shares a connection with each of our customers and employees. Every employee at Affinity Gaming is committed to enhancing our guests' satisfaction by building upon our relationships and offering high-quality service at a reasonable price. With 11 properties (five in Nevada, three in Colorado, two in Missouri, and one in Iowa) we are dedicated to delivering a value-oriented product in a convenient, welcoming, and casual atmosphere. 

 

SUMMARY:            

The Assistant Casino Shift Manager (Dual Rate) oversees the operations of the table games, poker games and slot operations for the assigned shift.  Acts as Manager on Duty for the property in the absence of Operations Managers and Directors.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • The Assistant Casino Shift Manager’s responsibilities will include up to but not limited to:
    • Oversees the operations on the casino floor on assigned shift
    • Oversees the activities of all casino personnel on assigned shift to ensure compliance with gaming rules and regulations as well as company and department policies and procedures
    • Ensures compliance with Affinity Gaming controls and gaming regulations
    • Monitors all slots to ensure they are attended to expeditiously, exhibiting the best possible service experience to the guests
    • Thorough knowledge of gaming regulations and internal controls
    • Perform supervisory functions in KeyWatcher such as cancel and investigate alarms and  run reports as necessary for compliance and investigatory functions
    • Calculates winnings to verify payment made by dealers
    • Thorough knowledge of the table games offered by the property including the dealing procedures, payouts, cheque handling and game protection
    • Ability to manually rate table game play
    • Responsible for changing, inspecting for irregularities, and verifying inventory of cards and dice in table games pit on assigned shift
    • Maintains the proper table banks through fills and credits
    • Performs table games inventory procedures during shift change
    • Completes the daily log of shift events
  • Supervises the drop box removal from the tables of the previous shift for transfer to the count room
  • Promotes Affinity 5 guest service standards by assisting guests by addressing any complaints and resolving problems when necessary
  • Prepares and submits all necessary reports related to casino operations (shift report) after each shift
  • Safeguard casino assets located within the casino and casino grounds
  • Resolve customer and employee complaints and follow through with departmental Manager or Director
  • Perform paperwork required for monetary transactions in accordance with Affinity Gaming policies, Title 31, AML, and ICMPs
  • Act as MOD in the absence of Operations Manager or Director, and/or in case of emergency, sign/ensure accuracy of the following complimentary meals vouchers, table inventory slips, fill/credit requests, Notification of Error, pit MTL, CTR, W2-G, W-9, 1099 and all other forms used in the course of daily casino operations
  • Responsible to respond to and resolve any issue or conflict whether guest or team member related
  • Ensures that the casino floor is kept clean and all gaming equipment is in proper working order
  • Performs additional duties that may be assigned

EDUCATION  and/or EXPERIENCE

High school diploma or GED required.  Two to five years casino experience preferred

CERTIFICATES, LICENSES, REGISTRATIONS

Must be able to secure a Colorado Key Gaming License

TIPs certification

OTHER PROPERTY SPECIFIC DETAILS:

Free meals, free covered parking, subsidized bus passes

EMPLOYEE BENEFITS INCLUDE: 

Health, Dental, Vision, 401K, PTO, Employee Discount Network, Meals, Celebrations, Awards and more....

DISCLAIMER:

This job posting is intended to describe the general nature of this position.  It is not intended to be an exhaustive list of all responsibilities, duties and skills required. Employee benefits may vary by location, position, length of service and employment status. 

Final candidates will be required to complete a drug test and background check.  Many positions will require a state gaming license. Affinity Gaming is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status. 

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