Position Description

Surveillance Supervisor
Location Mark Twain Casino, La Grange, MO
Req # 2591
# of openings 1
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Surveillance Supervisor

Headquartered in Las Vegas, we are a personable, loyal, and friendly company that shares a connection with each of our customers and employees. Every employee at Affinity Gaming is committed to enhancing our guests' satisfaction by building upon our relationships and offering high-quality service at a reasonable price. With 11 properties (five in Nevada, three in Colorado, two in Missouri, and one in Iowa) we are dedicated to delivering a value-oriented product in a convenient, welcoming, and casual atmosphere. 

The Surveillance Supervisor acts as a direct liaison between surveillance room activities and the Director of Security & Surveillance, and assumes responsibility for the efficient operation of the Surveillance room. Manages the department in the absence of the Director.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Acts as a direct liaison between surveillance room activities and the Director of Security & Surveillance, and assumes responsibility for the efficient operation of the Surveillance room.
  • When assigned to the CCTV monitoring room, “patrol” the facility through the use of pan, tilt and zoom cameras and record all pertinent activity on the digital recording system. Maintain a log of events as they occur and complete incident reports as circumstances dictate.
  • Ability to use a computer, including EnduraOne, Pelco Surveillance Systems, Internet (Web based) products, and Microsoft Office products.
  • Ensure monitoring of drops, soft count, and transfers of funds/assets.
  • Monitors gaming conducted at slot machines.
  • Monitors operations conducted at cashier cage and team member bank.
  • Monitors the operations conducted at automated bill breaker machines, automated gaming voucher and coupon redemption machines, automated jackpot payout machines and automated teller machines.
  • Monitors the count process conducted in the count room.
  • Monitors the entrances and exits to the facility, the gaming floor and the count room.
  • Monitors all gaming conducted at the table games and poker games.
  • Records movement of table game boxes.
  • Trains and evaluates Surveillance Agents.
  • Ensures the proper security and chain of custody is maintained on all department evidence.

EDUCATION/EXPERIENCE:

Minimum 2 years previous experience in similar position within the gaming industry. Thorough knowledge of table games and poker games required.

LICENSES, CERTIFICATIONS OR REGISTRATIONS:

OTHER PROPERTY SPECIFIC DETAILS:

EMPLOYEE BENEFITS INCLUDE: 

Health, Dental, Vision, 401K, PTO, Employee Discount Network, Meals, Celebrations, Awards and more....

DISCLAIMER:

This job posting is intended to describe the general nature of this position.  It is not intended to be an exhaustive list of all responsibilities, duties and skills required. Employee benefits may vary by location, position, length of service and employment status. 

Final candidates will be required to complete a drug test and background check.  Many positions will require a state gaming license. Affinity Gaming is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status. 

#surveillance #loss control
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