TNTP Re-imagine Teaching

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Director - HR Analytics & Shared Services

Location: Flexible location
Type of Vacancy: Full time


Use your leadership and strategic thinking skills to help end educational inequality!

TNTP seeks a full-time Director – Shared Services Talent & Culture (HR) for our Talent & Culture department.  This position can be based from a home office anywhere in the United States or from the TNTP central office in Brooklyn.  This position requires occasional travel for team meetings and retreats, as well as one organization-wide conference a year.    

Who We Are

TNTP is a national non-profit that has reimagined teaching. We believe great teaching is transformative and that teachers, more than any other factor in education, have the greatest impact on whether or not a student will succeed in school. We were founded by teachers and they are at the center of everything we do. Our mission is to end educational inequality by providing excellent teachers to the students who need them most and by advancing policies and practices that ensure effective teaching happens in every classroom. 

Our Talent & Culture team works to ensure that TNTP can find, grow, and keep amazing people. It leads the recruitment and selection, development, compensation and benefits administration, and performance evaluation of our exceptional staff of educational leaders. The responsibilities of the Shared Services team include administration of HR systems, program management, data reporting and analytics, managing core human capital operational processes (new hires, status changes, leave management, exit processing, compliance reporting, etc.), managing risk and compliance, and partnering on capacity planning/workforce forecasting efforts, all of which play a crucial role in TNTP’s talent strategies.

What You’ll Do

As Director – Shared Services, you will lead the Shared Services team to amazing results by establishing and executing on a vision that contributes to both organizational and Talent & Culture goals.  Developing strong relationships and credibility with the business starts with delivering superior Human Resources services that provide the best possible employee experience. You will lead the enablement of our staff by providing workforce forecasting and analytics to drive decision-making, working to consistently improve operational effectiveness through process improvements and ensuring compliance with national, state and local regulations and laws.  

Specifically, you will:

  • Shape the direction of T&C’s work by creating a data, operations and compliance strategy that focuses Talent & Culture on the right priorities and builds credibility across the organization.  
  • Collaborate with other internal teams (Finance, Legal, Operations, etc.) to design and execute a smooth Human Resources Operations function and a Human Resources compliance framework that ensures staff members at all levels feel supported and have what they need to thrive at TNTP.  
  • Act as a consultant within and outside of T&C on HR data and analytics, processes and compliance issues. 
  • Lead a team of five staff to provide exceptional reporting, analytics, operations and compliance support  

What You Bring

We are looking for amazing people who have diverse backgrounds and experiences, are inspired by our mission and are highly motivated to change children’s lives through education. You’ll be right at home here if you learn from failure and overcome adversity, cultivate strong relationships, and push yourself, your work and the people around you to the next level.

We expect the Director – Shared Services to:

  • Lead a thriving team. One of your greatest responsibilities and privileges will be to manage and develop a team towards ambitious performance and professional development goals, while building an inclusive and innovative team culture.
  • Love Data. Your ability to create a compelling data strategy and your experience analyzing human resources data and making it come alive to tell a compelling story will be crucial.  
  • Connect the dots. You’ll use your strategic thinking skills and sound judgement to drive multiple, complex streams of work, proposing effective solutions to thorny issues and making critical decisions on the best course of action for our work.  You know when to act and when to hold.  Ambiguity doesn’t scare you; just the opposite, you thrive on it. 
  • Partner with leaders. Your ability to unite teams and cultivate strong relationships with peers, direct reports and internal clients is of the utmost importance, motivating and influencing them to achieve results and to make incremental change is something that comes naturally to you.
  • Have a constant thirst for innovation. You will use your creativity and desire for constant improvement to challenge the team to seek out new and innovative approaches and solutions.  You look to the future and push the Shared Services team to reach new heights.  
  • Exude customer focus. You will ensure that you mitigate risk while building policies and processes that support staff and their managers throughout the employee lifecycle.  You’re able to bridge the gap between consistency and flexibility and strategy and tactics to get to the best outcome.


  • 7+ years of related experience in HR or related field
  • Experience managing people and teams in a professional environment.  Managing an HR Operations team and virtual management experience preferred 
  • Working knowledge of US employment law
  • Proven track record with effective change management 
  • Strong technical skills and experience with HR systems 
  • Excellent analytical skills, including the ability to analyze data, draw conclusions and make recommendations from the data.  Proven ability to use data analysis to drive work across teams. 
  • Excellent interpersonal communication and relationship management 
  • A proactive approach to identifying challenges and actively working to find solutions 
  • Flexibility and comfort with ambiguity  

What We Offer

TNTP offers a competitive salary commensurate with experience in a similar position with the potential for an annual performance based bonus. We offer a comprehensive benefits plan, covering the majority of the employee premium for the base medical plan and subsidizing the majority of costs for a spouse/domestic partner and children. Other benefits include dental and vision plans, disability, life insurance, parenting benefits, flexible spending account options, generous vacation time, commuter benefits, referral bonuses, professional development, and a 403(b) plan with employer matching. We also offer an inclusive environment where staff are encouraged to bring their whole selves to work every day. TNTP may offer a relocation stipend to defray the cost of moving for this role, if applicable.  

To Apply

Please submit your resume and tailored cover letter online. 

It’s in your best interest to apply as soon as possible. We recommend including a cover letter in your application addressing why you are interested in TNTP and how your experience has prepared you for this position. Please note that an offer of employment will be subject to the successful completion of a background check. 

At TNTP, we believe that diversity makes us stronger and challenges us to think differently every day. TNTP provides equal employment opportunities to all employees and applicants for employment without regard to race, religion, sex, national origin, age, veteran status or disability.

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