Career Center

Social Impact is a global development management consulting firm. We provide monitoring, evaluation, and capacity building services to advance development effectiveness.


Qualitative Researcher, MCC Jordan Impact Evaluation, Water Smart Homes

Location: Jordan


Qualitative Researcher, MCC Jordan Impact Evaluation, Water Smart Homes (2)

Social Impact is a global development management consulting firm. We provide monitoring, evaluation, strategic planning, and capacity building services to advance development effectiveness. We work across all development sectors including democracy and governance, health and education, the environment, and economic growth. Since 1997 we have worked in over 100 countries for clients such as US government agencies, bilateral donors, multilateral development banks, foundations, and nonprofits.

Project Objective:

The goal of the MCC Jordan Compact is to stimulate economic growth, reduce poverty, and increase income in Zarqa Governorate through investments in the water sector. These investments are aimed at increasing the supply of water available to households and businesses through improvements in the efficiency of water delivery, the extension of wastewater collection, and the expansion of wastewater treatment. Social Impact has been contracted to conduct an impact evaluation (IE) of these water sector investments.

One important aspect of the Compact is the Water Smart Homes (WSH) program. The WSH program is made up of three components: an outreach campaign, direct water infrastructure assistance, and the women plumbers training program. The Qualitative Researcher will be involved in the evaluation of the following two components:

  • Component 2: Direct assistance program

The WSH Infrastructure Works (WSH-ISW) program aimed to address accessibility barriers to financing replacement work via household infrastructure grants.

  • Component 3: Women plumbers program

The Women Plumber Program (WPP) contributes to the overall Compact objective of poverty reduction and economic growth through development of skills among women to enable access to income generation opportunities. The program which trained women to work as plumbers aimed to provide women in Zarqa with employment opportunities and increase household income.

Position Description:

SI is seeking two individuals to fulfill the roles of Qualitative Researcher for the WSH evaluation. The scope of work for this assignment will involve facilitating focus group discussions (FGDs) among NAF beneficiaries for Component 2, and conducting key informant interviews (KIIs) among program beneficiaries for Component 3. Both FGDs and KIIs will involve attending facilitator/interviewer training, scheduling, and conducting FGDs and KIIs.

The estimated period of performance for this assignment is from late January 2019 through March 2019. We anticipate this position will require 8.5 days of work for Component 2, and 13.5 days of work for Component 3 (for each Qualitative Researcher), totaling 22 days of work. Three weeks (15 days) of this work will include fieldwork in Zarqa, Jordan in February 2019.  

This is a part-time consultancy reporting directly to the Amman-based Field Coordinator, and to the U.S.-based Technical Director. The Qualitative Researchers will work closely with the SI management team, and with each other. Though the consultancy is majority part-time, the Qualitative Researcher must be available full-time during the fieldwork in February.


  • Provide technical and strategic input to qualitative instruments and logistical planning
  • Participate in training and planning meetings led by SI Field Coordinator in Amman or Zarqa
  • Schedule interviews with targeted respondents for both FGDs and KIIs
  • Conduct qualitative interviews (both key-informant interviews and focus group discussions) using the discussion guide with assigned respondents, using probing techniques to ensure rich and contextualized data
  • Audio record each interview using a recording device provided by SI and take organized notes on each interview
  • Upload audio files and supporting notes to an SI SharePoint site
  • Consultants will split roles as facilitator and notetaker during FGDs and KIIs
  • Ensure quality work in all deliverables; implement SI quality assurance processes
  • Work closely with SI HQ team and communicate in a timely and effective manner with all project personnel


  • Bachelor’s degree in evaluation, economics, business, water and sanitation, public policy, or a related field
  • 1 year of experience in research and evaluation
  • Demonstrated experience conducting qualitative interviews including FGDs and KIIs, with similar populations preferred
  • Availability to be 100% dedicated to this project during anticipated timeframe for fieldwork (training and data collection)
  • Excellent professional, oral communication skills
  • Fluent in Arabic and English
  • Regional experience and/or specific knowledge of the water/infrastructure sectors in Jordan strongly desired
  • Demonstrated organizational skills and attention to detail; ability to work independently to meet deadlines and adhere to high quality standards
  • Ability and willingness to travel within Jordan for fieldwork.  Access to a personal car is strongly preferred.

To learn more about Social Impact, please visit our website:

SI is an EEO/AA/ADA Veterans Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

Only selected candidates will be contacted for an interview. Please, no phone calls.


Previous Applicants:

If you do not remember your password click here.

Back to Search Results