Digital/E-Retail Account Supervisor

Location: Dallas, TX
Job Code: 1762
# of openings: 1



The Integer Group is looking for a Digital/E-Retail Account Supervisor in our Dallas, Texas agency. The  Digital/E-Retail Account Supervisor m anages eComm interactive/e-retail team projects and provides strategic contributions to various clients’ integrated and e-retail marketing programs.  Responsible for client management and cross-functional team management throughout the agency and with the Digital production group.


  • Manages projects through business knowledge and maturity
  • Manages day-to-day project work for various P&G projects including but not limited to eRetail assignments only. 
  • Oversees the production of the product by trafficking intake of interactive
  • Assignments from account teams.  Acts as point person on projects throughout the greater Integer organization. 
  • Develops Briefs in conjunction with offline account teams and clients.
  • Works with the Digital production team to develop project scope of work documents, timelines, etc. 
  • Manages client relationships, leads client presentations and conducts internal team management.
    • RWO’s
    • Conference Reports,
    • Scheduling internal and external meetings
    • SYS’s
    • Responsible for written presentations
      • Engages team members as appropriate
  • Manages internal and external client expectations, including anticipating hiccups in the process and diffusing them effectively and efficiently
  • Contributes to the creative component of projects:
    •  Responsible for the quality and completeness of the creative brief/work order
    • Excels at evaluation of creative from strategic perspective
    • Ensures team is presenting creative in compelling and convincing manner
    • Ensures all creative work presented to clients is on strategy and meets Integer standards of excellence
  • Responsible for financial management of projects:
  • Manages billing with the digital production group and with my Director
    • Proactively works with client and producers to develop budget for projects
    • Ensures agency estimates are accurate and updated as necessary as job progresses
  • Ensures all projects stay within budget
  • Increase Knowledge and Relationship Building
  • Provides strategic consulting to agency teams to integrate holistic programs.
  • Contributes to team success via “people development”:
  • Conducts research in the digital and eRetail space.
  • Monitors trends and development in interactive design/development by reading trade publications and conducting research and presents findings back to the team.
  • Builds relationships with eRetailers to improve how TIG concepts and delivers strategies and thinking to our clients in the eRteail space.
  • Builds relationships with key P&G teams to ultimately bring more digital business to our group.



A Bachelor’s Degree or equivalent experience, plus:

  • 5 years of professional service experience preferred in a marketing or advertising environment.
  • Excellent understanding of integrated marketing mix (advertising, promotion, retail, packaging, digital, media, PR etc.).
  • Excellent interpersonal skills.
  • Excellent communication skills (written and verbal).
  • Collaborative.
  • Organized and detail-oriented
  • Solution-oriented.
  • Positive attitude towards the role, the department, agency and its clients.
  • Positive professional team player who takes ownership of tasks and who seeks and accepts other responsibilities.
  • Ability to work under tight deadlines within a fast paced environment.
  • Ability to travel as needed.
  • Flexibility to work extra hours with little or no advance notification.

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