Accounts Receivable Coordinator (Pipeline)

Location: US-Colorado-Denver
Department: Americas Controllership (4880)


Global Eagle is a leading provider of satellite-based broadband connectivity, television and entertainment services, content and data analytics to aviation, maritime, enterprise and government markets. Global Eagle offers a fully integrated portfolio of rich media content and high-speed connectivity solutions for airlines, private jets, cruise lines, commercial ships, super-yachts, ferries, enterprise, government and military installations worldwide with proprietary performance-enhancing technologies and exclusive access to premium media. With 1,300 employees on six continents and leading global satellite and ground networks, the company delivers exceptional service and concierge support to its customers.


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Role Summary

The AR Coordinator will support the AR processing functions within the Shared Service Center. The AR Coordinator is mainly responsible for the transactional processing of Invoicing, Cash Application, Refund Requests, Credits, Reporting, Month End Closing, and other duties as assigned.

Key Responsibilities

  • Generate and distribute invoices and adhere to special billing requirements as required by clients
  • Research and summarize any unbilled issues to optimize billing period
  • Post incoming cash payments per customer instructions based on Treasury and bank inputs
  • Handle research and posting of payments, refunds, and credits as required
  • Work interchangeably with SSC processing teams to reconcile variances and improve performance
  • Implement agreed upon process improvements
  • Provide year-end support of auditor requirements and comply with internal controls
  • Communicate and coordinate with corporate accounting, local offices, and internal departments
  • Create and analyze various reports as requested
  • Handle administrative and accounting oriented duties and responsibilities as needed


Qualifications and skills

  • Bachelor’s Degree preferred
  • Minimum of 3-5 years of experience in billing, invoicing, or cash application related role
  • Experience reviewing customer contracts for key details
  • Ability to prioritize, meet deadlines, and resolve complex problems with minimal guidance
  • Professional, detail oriented, well organized and efficient
  • Experience with Oracle is a plus
  • Must be proficient in Microsoft Excel and Outlook
  • A proven dedication to teamwork and integrity within a professional environment
  • Must be able to work in fast paced environment
  • Ability to follow directions and multitask
  • Proactive
  • Strong interpersonal skills


Company Values

  • Communicate and Connect
  • Deliver Excellence and Own it
  • Be Honorable
  • Operate as ONE
  • Learn and Embrace Change


Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets.


Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.


While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.


Performance Factors

Attendance and Dependability: The employee can be depended on to report to work at the scheduled time and is seldom absent from work. Employee can be depended upon to complete work in a timely, accurate, and thorough manner and is conscientious, about assignments.


Communication and Contact: The employee communicates effectively both verbally and in writing with superiors, colleagues, and individuals inside and outside the Company.


Relationships with Others:   The employee works effectively and relates well with others Including superiors, colleagues, and individuals inside and outside the Company. The employee exhibits a professional manner in dealing with others and works, to maintain constructive working relation


Please note: Only shortlisted candidates will be contacted.



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