Service Manager

Location: Fresno, CA
Employment duration: Full time


CRST Lincoln Sales/Gardner Trucking is seeking a Service Manager to be located in Fresno, CA!

Job Summary: The Manager - Service is responsible for the overall management of all the support functions at the maintenance facility.

Essential Duties and Responsibilities

  • Provide technical support and training to shop employees

  • Direct and guide shop execution of key factor measurements

  • Ensure maintenance procedures are followed, check quality, and ensure the company is receiving the best value

  • Hire and professionally develop mechanics, parts technicians, and service coordinators

  • Ensure shop strategic direction and operations are in line with overall business unit, company goals, and values

  • Review financial results to determine where and what adjustments, priorities, and focus must be given to maximize business result

  • Ensure the shop receives, understands, and follows all service bulletins and updates impacting shop performance and maximizing equipment availability

  • Prepare budget projections based on known and projected volume

  • Identify and plan maintenance/driver services capacity requirements, determining the skill mix of associates necessary to maximize shop efficiency and cost effectiveness

  • Monitor company shop utilization with the goal of maximizing work completed in the shop

  • Ensure the shop execution of scheduled PM's, proper work priority, and express service

  • Maintain a clean facility, reporting repairs as needed, and manage the cost to maintain the facility

  • Perform other duties and tasks as assigned


Minimum Qualifications

  • 2-3+ years experience in the transportation industry required

  • HS diploma or GED required

  • AA or Bachelor's degree in a relevant field preferred

  • Technical background in class 8 vehicles required

CRST is an EOE

Job offers are contingent upon Successful completion of pre-employment background check and Drug Screening.


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