Network Field Lead

Location: Kansas City, MO
Employment duration: Full time


Job Summary: Network Field Lead is responsible for the overall sourcing and compliance management of third party service providers supporting a home delivery and assembly network.

Essential Duties and Responsibilities: 

  • Source third party service providers in support of the home delivery network.
  • Negotiate and manage the contract administration elements between STI and the service providers.
  • Provide initial and recurrent training.
  • Manage service performance and operational compliance using a metric based KPI measurement system.
  • Conduct service provider business reviews and audits.
  • Lead the implementation of new business being introduced into the network.
  • Act as a liaison between the pricing teams and the service providers.
  • Perform analytical tasks related to network modeling, performance management and pricing
  • Understand and are complying with customer SOP's.
  • Use our technology properly to manage and update orders.
  • Comply with the terms of their contract with STI.
  • Prepare for capacity surges and other one-time projects.

Minimum Qualification Requirements: 

  • 2-3 years of previous experience required - ideally, terminal, DC Supervisor, and/or management experience 
  • High school diploma or GED required and a degree in a related field preferred. 
  • Previous experience managing contractors preferred
  • Verbal and written communication skills are needed 
  • Must be willing to travel 
  • Ability to build relationships and coach others 

CRST is an EOE. Candidate subject to successful completion of pre-employment background & drug testing

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