Transportation Administrator

Location: Louisville, KY
Employment duration: Full time

Description

Job Summary: The Transportation Administrator is responsible for overseeing and updating load information per customer requirements, ensuring operations provides excellent customer service while meeting performance goals.

Job Responsibilities:

  • Perform web-tracking duties in Penske web to monitor and ensure drivers are in-route or moving in a timely manner and dispatched appropriately
  • Provide service failures and resolve shipment status error resolution
  • Update ETAs for shipment status
  • Communicate load issues or concerns to operations team and management
  • Assist with city-dispatch moves in conjunction with the road division when needed
  • Perform weekend-splits in TMS when needed
  • Assist with city and road dispatch divisions when other operations staff are not on site, including answering driver questions and requests around these areas
  • Process customer rack load information by clearing appropriate loads in the system
  • Process driver call-offs/load recovery options when needed
  • Answer phone calls from customer and dispatch when needed

Minimum Qualification Requirements:

  • 1-2 years of previous experience in management or transportation preferred
  • High School Diploma or GED required and a degree in a related field required
  • Verbal and written communication skills are necessary
  • Ability to apply problem solving solutions to meet objectives 
  • Must be able to multi-task in a fast paced environment

CRST is an EOE.Candidate subject to successful completion of pre-employment background and drug testing.

To apply, please email:  jwiebold@crst.com

 




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