At Revere Health, we value the health of our patients above all else. As the largest independent multi-specialty physician group in Utah, our healthcare system gives patients the best in communication, quality, coordination and innovation. Founded in 1969 in Provo, Utah, Revere Health has grown to include 30 medical specialties in over 100 locations throughout Utah, Arizona and Nevada.
As the first Accountable Care Organization (ACO) accredited by Medicare in Utah, and the only Next Generation ACO in the state, Revere Health offers a unique, patient-oriented approach to healthcare. We strive to keep medical costs at a minimum while providing the utmost in quality healthcare.
Revere Health: let’s live better.
We are seeking Certified Medical Assistants to join our new and exciting Population Health Team.
Essential Job Responsibilities:
- Reviews patient registries and other data sets to identify gaps in care, disease specific screenings, and basic preventative health screens. Communicates to patient and/or clinic staff in an effort to ensure timely closure of identified gaps.
- Collects and tracks monthly, quarterly and annual process improvement/quality measure data.
- Conducts analysis of data in collaboration with a variety of care teams to assist in identification of improvement activities. Presents data collected in an organized format to facilitate analysis and identification of improvement opportunities.
- Accesses daily reports to identify patients hospitalized, discharged, and treated in the Emergency Department (ED). Provides follow up communication to the RN Navigators and care team. Tracks Provider outreach to patients discharged from the ED. Provides assistance with care coordination, facilitates communication between patients, caregivers, and providers, helps to addresses barriers to care, and promotes optimal allocation of resources.
- Provides information to patients and families regarding community resources, medication assistance, and other healthcare needs.
- Assists patients with scheduling, ordering lab work, and/or testing that may be needed for a chronic disease as defined in the organizational standard protocols.
- Provides outreach to patients as they transition through multiple healthcare settings. Completes Transition of Care follow up for patients discharged from an inpatient setting. Ensures patient/caregiver understanding of discharge instructions and completes medication reconciliation.
- Supports patients in an effort to make them successful while following the written plan of care as indicated in the discharge plans and ambulatory care plan. Encourages patient to use self-management tools as provided.
Minimum Qualifications & Experience:
- Minimum of two (2) years’ recent experience in a healthcare setting required. Primary care experience preferred.
- Experience and knowledge of electronic health records required.
- Knowledge of medical terminology, CPT and ICD-10 codes required.
- Ability to communicate effectively and maintain cooperative relationships with providers, staff members, patients and the medical community. Ability to employ tact, diplomacy and compassion with all types of people.
- Must have strong organizational skills and attention to detail. Strong research and analysis skills highly preferred. Must successfully function in a fast-paced, service-oriented environment.
- Must be detail-oriented, a self-starter, possess ability to set priorities, and function as part of a team. Possess ability to use good judgment, maintaining confidentiality at all times.
- Possess and maintain computer skills to include working knowledge of Word, Outlook, Excel, and the ability to learn other software as needed. Experience with data analytics and quality metrics preferred.
- Current Certified Medical Assistant (CMA)
- Experience with medication reconciliation required.
- Knowledge of discharge planning, transitions of care, and community resources preferred.