Position Description

Customer Service Agent | Afternoon/Evening
City Hays
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Full Time Customer Service Agent

12:00pm – 9:00pm Monday-Wednesday, Friday, every other Saturday and Sunday; Thursdays off

Hays, KS

Sizewise Customer Service Agents are at the center of our passion for service. 

We are proud to offer a live person on the end of the line when our customers call.


In this role, you will:

  • Interact via phone with facilities who rent Sizewise durable medical equipment
  • Handle equipment orders, troubleshoot basic equipment issues, and answer general inquiries
  • Navigate a variety of databases and computer programs



  • Familiarity with Microsoft Office Suite programs
  • Proficiency in web browsing and email applications
  • Ability to operate web ordering software and operational systems
  • Superior customer service abilities
  • Outstanding verbal and written communication skills
  • Practiced documentation skills
  • Ability to sit for long periods of time
  • Manual dexterity
  • High School diploma or equivalent


Sizewise provides a full benefits package which includes:

  • Health, Dental & Vision Insurance
  • Affordable premiums with health insurance deductibles of $750 individual/$1500 family
  • Company paid life insurance of $50,000
  • Company paid short term disability
  • 401k company match with immediate vesting
  • 6 paid holidays
  • Paid Time Off
  • Paid bi-weekly


Additional information about our company can be found at www.sizewise.com

EOE, including disability/veterans

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