Position Description

Customer Service Representative
City Lenexa
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Sizewise designs, manufactures, and distributes some of the best medical equipment on the market, and we’re always aiming to make the best better by keeping up with the latest trends and innovations within our competitive space. Sizewise has a 25+ year history within the industry by providing the best customer support year after year in the industry.

Sizewise Customer Service Representatives are at the center of our passion for service. We are expanding our internal customer support team within our Lenexa, KS Sizewise Corporate Office to include 1 day shift starting at 10 AM.

The shift is Monday-Thursday, 10:00 AM-7:00 PM, enjoy every Friday off, & work every other weekend. The starting pay is $14.00 p/hr, relative experience is taken into consideration, and a quarterly bonus program offering up to an additional $1,000 per quarter for meeting obtainable goals.  Sizewise employee's are offered one of the most exceptional benefits plans around. 

In this role, you will:

*Interact via phone with facilities who rent Sizewise durable medical equipment
*Handle a variety of equipment orders, including pick-ups and deliveries. Place orders through the company systems for delivery, return and repair of   medical equipment.
*Troubleshoot basic equipment issues. Assist customers with resolution of basic equipment issues
*Answer general inquiries, and if necessary, communicate with multiple departments in order to assist customers


*Provide customers with superior customer service support
*Practiced documentation skills with attention to detail
*Attentiveness to customer needs, coupled with the ability to respond quickly and competently to customer requests
*Effective verbal and written communication skills
*Ability to multi-task, specifically to use active listening skills while accurately entering data into customer ordering software
*Ability to apply common  sense
*Ability to deal with problems involving several concrete variables in standardized situations

Sizewise provides a full benefits package which includes:

Health, Dental & Vision Insurance
Affordable premiums with health insurance deductibles of $750 individual/$1500 family
Company paid life insurance of $50,000
Company paid short term disability
401k company match with immediate vesting
6 paid holidays
Paid Time Off
Paid bi-weekly

Come join us and make a difference in the lives of patients all over the country. We are Sizewise, and we are Designed to heal.

Additional information about our company can be found at www.sizewise.com .

EOE, including disability/veterans

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