Position Class Code/Title: S0018 / Family Peer Support Worker
BEST CONSIDERATION DATE: OPEN UNTIL FILLED
UNM Medical Group, Inc. (UNMMG) is the practice plan organization for physicians and other medical providers associated with the UNM Health Sciences Center. UNM Medical Group, Inc. is a New Mexico non-profit corporation and is an equal opportunity employer. UNMMG offers a competitive salary and an attractive benefit package which includes medical, dental, vision, and life insurance as well as tuition assistance, paid leave and 403b retirement for benefits eligible employees.
The Certified Family Peer Support Worker (CFPSW) will take culturally competent strength based approaches that recognize the individual youth and family identity, cultural history, life experiences, beliefs, and values both formal and natural supports and ways individuals seek assistance. CFPSWs also promote family voice and choice by striving to build partnerships between families, providers, and other key stakeholders to ensure that the family voice is heard, that their preferences are incorporated into their children's plan of care, and that their natural support systems are strengthened
The following statements are intended to describe, in broad terms, the general functions and responsibility levels characteristic of positions assigned to this classification. They should not be viewed as an exhaustive list of the specific duties and prerequisites applicable to individual positions that have been so classified.
Under general supervision, provides support services to parents and primary caregivers of children who are receiving services through the agency. Experience in navigating child-serving systems such as mental health services, special education, juvenile justice, child protective services, etc... This individual is responsible for offering unique expertise and experience based on their own experience navigating child serving systems.
DUTIES AND RESPONSIBILITIES
- Teaches primary caregivers how to effectively navigate complex service delivery systems including juvenile justice, child protective services, education, physical health, behavioral health, and how to access services and access barriers.
- Informs primary caregivers of service options; explains their differences and purposes for informed decision-making; and explains relevant terms and conditions related to service options.
- Assists primary caregivers in meeting the child’s educational needs through written requests for special education and other evaluations and attending education related meetings.
- Assists parents in crisis response and stabilization as needed.
- Empowers primary caregivers to effectively build upon their child’s strengths through role modeling of persuasive self-advocacy skills and facilitating collaborative working relationships with professionals.
- Promotes primary caregiver participation in meetings and other service delivery processes.
- Supports primary caregivers to build skills and self-efficacy, while modeling effective personal interactions and behavior and parenting skills.
- Assists primary caregivers in identifying their strengths and resiliencies in order to effectively articulate those strengths and prioritize their needs.
- Assists primary caregivers in identifying community and natural resources, and engaging resources as part of their team.
- Prepares primary caregivers for juvenile justice preliminary inquiries, meetings and hearings.
- Maintains verbal or written communication on behalf of families with physical health and behavioral health providers, Juvenile Probation Officers, Protective Service Specialists, Education Administrators, Community Support Specialists or other providers as needed.
- Procures signed Releases of Information from primary caregivers to ensure parents, legal guardians, and other primary caregivers have permission to acquire assessments and records or to communicate with other agencies or organizations.
- Performs miscellaneous job-related duties as assigned.
MINIMUM JOB REQUIREMENTS
High school diploma or GED; State of New Mexico Certification as a Family Peer Support Worker or ability to obtain certification within nine (9) months from date of hire. Verification of education and licensure (if applicable) will be required if selected for hire.
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED
- Completes documents and maintains case files in accordance with agency polices and contractual agreements.
- Adheres to Code of Professional Conduct.
- Organizes support groups, educational opportunities or social gatherings as requested
- Recruits parents, legal guardians, and other primary caregivers and youth to advocacy and systems level work as requested.
- Maintains confidentiality of family and youth information except in cases of suspected neglect and/or abuse or exploitation of the vulnerable.
CONDITIONS OF EMPLOYMENT
- State of New Mexico Certification as a Family Peer Support Worker.
- NM driver’s license and ability to drive using own vehicle for community visits with mileage reimbursed at standard rates.
- Must be employment eligible as verified by the U.S. Dept. of Health and Human Services Office of Inspector General (OIG) and the Government Services Administration (GSA).
- Must pass a pre-employment criminal background check.
- Fingerprinting, and subsequent clearance, is required.
- Must provide proof of varicella & MMR immunity or obtain vaccinations within 90 days of employment.
- Must obtain annual influenza vaccination.
- If this position is assigned to a clinical area, successful candidate will be required to complete a pre-placement medical evaluation/health screen. Required N-95 mask fitting, testing, vaccinations to include annual TST, Tdap, and Hepatitis B will be determined based on location and nature of position.
WORKING CONDITIONS AND PHYSICAL EFFORT
- Work is normally performed in a typical interior/office work environment.
- No or very limited exposure to physical risk.
- No or very limited physical effort required.
- Home, hospital & nursing home visits may be required.